One of Teltek’s customers was getting a “Waiting for Line” error when their employees tried to make outbound calls. Since this is typically an indication of a service provider problem and this customer has a maintenance agreement with us, Teltek promptly reported the issue to their phone and internet service provider, XO Communications.
Maintenance customers receive liason support as part of the plan. For information on how to report an issue to a service provider yourself, click here.
Baltimore is full of unusual opportunities to get out and have a good time. A few weeks ago I joined a skeeball league organized by Baltimore Barskee and it’s been a blast!
For those of you not familiar with skeeball, it’s an arcade game invented in 1909 that’s similar to bowling. The player rolls a small, heavy ball up a short, inclined lane with the intention of getting the ball into one of the holes to score as many points as possible. The easier-reached holes have lower point values and the more difficult (higher) placed holes are worth more points.
Have you ever heard that expression, “It does everything but make coffee”? Avaya’s IP Office phone can now include brewing a decent cup of Joe among its many features!
Teltek’s IP Office technician Mark Baugher brought my attention to the YouTube video below. In this short film, a Russian Avaya technician demonstrates how they connected an IP Office phone to a coffee maker and then he brews a cup simply by pressing a “coffee” button on the phone’s display screen. Amazing!
It’s the day before Valentine’s Day, so I need to give a shout out to one of my favorite holidays. I owe this love of V-Day to my Mom, who always made a big deal out of the so-called “Hallmark Holiday”. She would decorate the kitchen with cardboard cupids and candy hearts and proclaim her love for all of us.
Even though the day is dreaded by some, having a holiday dedicated to hearts, flowers and candy is a grand idea in my opinion 
For all Avaya IP Office Release 7.0installations that occurred after 12 September 2011, Avaya is providing a no-cost upgrade to Release 8.0. An issue has been identified where Avaya IP Office Release 7.0 systems that chose to upgrade to Release 8.0 in the 90-day entitlement window using just the Release 8.0 software will revert to Basic Edition 90 days after initial installation. Avaya will be releasing a Release 8.0 up-issue that will address this problem. In the meantime, contact Teltek for assistance in upgrading to Release 8.0.
Power Up with Avaya IP Office Promotion through Teltek
Now through July 31st, 2012 when you purchase an Avaya IP Office 500 v2 with Preferred Edition Software and 100+ IP station licenses / digital station ports you can save up to 20%!
Suite-Home is a three star hotel chain based in France. They have 6 hotels strategically placed in historic french cities and they have plans to expand to a total of 17 hotels in the near future. Suite-Home prides itself on providing their guests with a homey environment that includes spacious rooms with kitchens, a daily breakfast buffet and a reliable, user-friendly phone system; the Avaya IP Office!
The primary objective of the hotel chain is to ensure that their guests are comfortable and feel as if their personal and business needs are being met. The Avaya IP Office phone system was recommended to the hotel chain for its expandability, reliability and efficiency. A single server is able to support the phone systems at all six locations, which saves money and time. The server connects to the property management system designed to handle reservations and billing.
On Wednesday, February 8th, Teltek hosted a seminar with Avaya at its Baltimore, MD office in the Emerging Technology Center. The purpose of the seminar was to highlight the capabilities of the Avaya IP Office phone system and show current and future users how a phone system can transform the way their companies do business. There were 30 free tickets available and the event was sold out!
Teltek kicked off by welcoming the audience and introducing them to a few members of team Teltek and the Avaya and Xima representatives who were present.
Although the calendar says it’s February, the sometimes temperate weather we’ve been having in Baltimore has me thinking of Spring and with Spring comes Spring fashion and with Spring fashion comes ACCESSORIES!!!
I absolutely LOVE accessories. The right bag, scarf, belt or shoes can make a stunning fashion statement, even if you’re dressed in a t-shirt and jeans!
