Check out this popular feature that clients with T1/PRI’s are using to add redundancy to their telephone service.

Product Description:

PAETEC’s Direct Trunk Overflow (DTO) provides customers with redundancy and the ability to transfer inbound terminating calls to an alternate path, in the event of maximum trunk capacity or a trunk service outage. Based on the customer’s unique business needs, PAETEC will automatically reroute all incoming calls to a predetermined number (i.e. POTS lines, backup trunks, an answering service, cell phone, or alternate location).

Product Capabilities:

Disaster recovery – In the event of a trunk service outage, all inbound calls can terminate to an alternate location, providing business continuity.

Return on Investment – A single, low monthly charge provides hard-dollar (uninterrupted business = cash flow) and soft-dollar (continuous connectivity =customer care) returns on investment.

DID Flexibility – Route an entire block of DIDs to one alternate path.

Source: Paetec Brochure

By: Chris Nicoli June 10, 2010.

Tags: back up phone service, Direct Trunk Overflow, DTO, Paetec, Phone Service, redundancy

This entry was posted on Thursday, June 10th, 2010 at 8:22 am and is filed under Products & Services. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.