The National Association of Area Agencies on Aging (N4A), is a long standing Teltek customer whose “primary mission is to build the capacity of its members to help older persons and persons with disabilities live with dignity and choices in their homes and communities for as long as possible.” Teltek aimed to help the N4A live up to that mission by implementing a Hosted VoIP Call Center, which allows the N4A to provide an improved level of service to its customers. After Teltek’s work was completed, N4A’s IT vendor expressed some kind words about one of our employees, Christy Miller:
“Chris, I just wanted to take a few minutes and provide some feedback on Christy’s performance on the n4a effort. [She] has been great to work with and very responsive to requests/enquiries
Early in the effort it was helpful to have you engaged, but as the needs moved from ambiguous to specific, Christy rolled onto the effort seamlessly allowing you to get in front of other work without a hiccup to the client. Christy is very keen on identifying those requests she can mitigate immediately and those we she needs to pull other SMEs in on. In my experience this is more valuable than someone trying to figure it out as it helps to expedite work and keep it moving forward and not sitting idle. – Price Beazley, Solutions Architect with Vangent Inc.
Christy Miller’s Employee Profile
Tags: Christy Miller, compliments, N4A, Teltek