Posts Tagged ‘Avaya Partner’

Avaya Caters New Phone to Small Business Customers

Thursday, December 16th, 2010

The 1400 Series Digital Deskphones family is designed for the same user profiles as the 9600 Series IP Deskphones or the 1600 Series IP Deskphones. By providing a range of endpoints covering the differing needs of users, Avaya makes it possible for companies to equip their workforce with deskphones that look great, sound better, enhance productivity, and turn communications into a competitive advantage. With similar industrial design, the 1400 Series Digital Deskphones, 1600 Series IP Deskphones and the 9600 Series IP Deskphones may be deployed in mixed environments or on their own, delivering:

• Digital telephones for the value-oriented customer

(more…)

Avaya IP Office Partner Edition: New and Easy to Use Programming

Wednesday, December 8th, 2010

A little shout-out to Avaya….  For we techs, the days of explaining the nuances of pressing Feature 15 pound pound star pound are over.

I can probably speak for most techs when I say that throughout the years of installing telephone systems, working with tech savvy customers is something we’ve typically preferred.  Whenever a non-savvy client wanted to make even the smallest programming changes to their switch (and do it themselves) we techs grew just a bit nervous — as we’ve seen the adage “a little knowledge is a dangerous thing” prove itself accurate time and time again.

(more…)

Avaya IP Office Release 6.1 Software Released

Monday, November 29th, 2010

Avaya is delighted to announce the launch and availability of IP Office Release 6.1.  This version introduces additional telephones and telephone features, Small Community Network (SCN)

Management enhancements, SIP and other core features, as well as many IP Office applications improvements.

(more…)

Understanding the Avaya IP Office Essential Edition – PARTNER Version

Sunday, November 7th, 2010

In August of 2010 the Avaya Partner ACS System was discontinued after more than 20 years of service. The secession plan defined by Avaya was to enable Euro Series 1 and Euro Series 2 phones (see below) to migrate to the new platform, the Avaya IP Office Partner Edition.  The third phone featured below the AT&T/Lucent/Avaya Partner MLS series of phones will not migrate.

In addition to migrating the old Avaya Partner Euro Series 1 and Euro Series two Phones Avaya introduced the 1400 Series Digital phones; this not only offered a sleek new look but also added value as the Avaya 1408 and Avaya 1416 can both be migrated to the Avaya IP Office Essentials Edition, Preferred Edition and Advanced Edition System.   (more…)

6 Questions to Ask When Buying a Small Business Phone System.

Wednesday, September 15th, 2010

Below are questions asked when buying a small business phone system; as always we thought they worth sharing.

What is the disruption if we don’t have the overtime effort?

(more…)

Hosted Phone Systems VS Premise Based PBXs

Sunday, September 12th, 2010

The pros, cons, and considerations to this new technology

Recently I was asked to help evaluate a client’s options for phone systems; they were looking for assistance in how to decide between the Avaya IP Office phone system and a hosted PBX system from their current phone and internet service provider.  I thought our blog readers may be interested in (and benefit from) our analysis.

I had a chance to review the proposal that you sent over and wanted to take the opportunity to provide you with some feedback on how to make a decision on which system to purchase.

(more…)

Plantronics Replaces Wired Headset Cable for Avaya Phones

Wednesday, September 8th, 2010

The HIP Cable (P/N#61804-43) used for connecting H-Tops to Avaya 4600 series phones, has been discontinued. Tests have shown that the existing HIC cable (P/N#49323-44) offers more robust compatibility with the EncorePro and SupraPlus lines. Customers should, with immediate effect, be offered HIC cables instead of HIP cables. All support and compatibility documentation have been modified to reflect this change.

Use this cable to directly connect your Plantronics headset to specific Avaya IP Office phones, including the following models: 2410, 2420, 4406, 4412, 4424, 4406D+, 4412D+, 4424D+, 4424LD+, 4610SW, 4620, 4620SW, 4621SW, 5410, 5420, 5610, 5620, 6416D+M, 6424D+M. The Quick Disconnect (QD) capability allows the headset to detach without losing the call.

(more…)

Working Hard at Home

Tuesday, September 7th, 2010

Forty years ago, most office workers woke up, ate breakfast, and went to work. At 4:50 pm, they packed up, grabbed their briefcases and motored home.

As the world continues to grow and the workplace changes at a blinding pace, working remote from home has shifted from a concept to the common place for businesses of all shapes and sizes and from industries that include hospitals, accounting firms, financial services and advertising agencies.

(more…)

PAETEC’s SIP Trunking Solution Now Rated “Avaya Compliant”

Friday, September 3rd, 2010

FOR IMMEDIATE RELEASE

VoIP application is certified compatible with Avaya IP Office Solutions

 

FAIRPORT, NY – August 24, 2010 – PAETEC Holding Corp. (NASDAQ GS: PAET), a

(more…)

How Avaya Partner ACS’ Messaging compares to NEC DSX’s Intramail

Friday, August 13th, 2010

Recently we had a client that was trying to decide between procuring a NEC DSX 40 phone system and an Avaya ACS R-8 telephone system. Below are the questions they asked and we thought they were great to share with our blog readers.

Can a user record a message and send it to multiple users for voice memos?  

(more…)