Posts Tagged ‘Baltimore’

Doorphone Issues Fail To Knock Down A Teltek Customer

Thursday, January 12th, 2012

One of our Baltimore-based customers relies on their Avaya IP Office door phone to communicate effectively with visitors to their office. It is installed on the outside of their front door and allows guests to
call the front desk to announce themselves. If the office wishes to admit the visitor, they press a button and the door unlocks, allowing the visitor to enter the building.

This customer has had difficulty in the past with weather affecting the quality of communications between their office workers and visitors. The existing door phone was replaced with a more weather-resistant model and that worked well for a while, but occasionally the call clarity problems resurfaced.

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ETC Accelerates Support to Technology Companies

Friday, December 23rd, 2011

To help technology companies get to market quickly, Baltimore’s Emerging Technology Centers (ETC) is launching Accelerate Baltimore with $110,000 in seed funding from The Abell Foundation.

Accelerate Baltimore will seek five companies that are creating pioneering technologies and then facilitate the process of entering the market with their product within three months of commencing the program.

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Girl on Wire – Ready or Not, Welcome to the Holiday Season!

Monday, November 28th, 2011

Now that Thanksgiving and Black Friday are behind us, I’m ready to start thinking about Christmas, the biggest holiday of the year.

Preparing for this day requires planning, organization and meeting certain deadlines. Cards need to be written out and addressed so they can be mailed by a certain date…ideally, prior to Christmas Day! Gifts must be purchased and wrapped before they can be bestowed on friends and family and cookies should be baked as early as possible so you can enjoy them for the next few weeks :-)

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Product Feature: Custom On-Hold Message

Thursday, November 3rd, 2011

Recently, I wrote about the importance of “Music on Hold” and how that can keep your prospective/current customer in a good mood while they wait. Today, I would like to talk about something similar: Custom On-Hold Message. If you call Teltek today and you are placed on hold, you will hear a pleasant voice say this

 

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Teltek has a Hole Lot of Fun in One Evening!

Wednesday, November 2nd, 2011

Last week, Teltek participated in the Emerging Technology Center (ETC)’s annual Mini Golf Tournament. It’s a very creative and interesting event that is staged inside the ETC facility, perfectly suited for miniature golf with its wide hallways and short (fast) carpet. A few of the resident companies (including Teltek) were asked to design holes for the course and we gladly accepted that challenge!

Using phone and cabling equipment, Teltek’s head IP Office engineer, Mark Baugher, designed a hole inside the Teltek suite that was whimsical, yet challenging. Chris Nicoli, Rob Cox and Carrie Green represented Teltek in the competition, but since participants were not allowed to be on a team with co-workers, they were able to meet other business people and get in some great networking as part of the game.

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Girl on Wire – Cast Your Net Wide

Monday, October 31st, 2011

Networking is a very popular buzz word these days and is a concept that continues to expand nationwide. Is networking an effective tool? I would have to say yes to that and I have my own experience to prove it!

I was living and working in Lancaster, Pennsylvania and decided to relocate to Baltimore, Maryland. I searched online for companies I wanted to work for and sent several cover letters and resumes. I followed up by calling and emailing, but could not get an interview with anyone.

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Product Feature – Calisto240 USB Handset

Wednesday, October 5th, 2011

Teltek is happy to announce that we are offering the Plantronics Calisto240, a USB handset that is used to make calls through your PC. Support for Avaya IP Office is coming soon. We will update you when we have more information. Here is a little taste of what you can expect from this innovative product:

 

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Girl on Wire – Having a “Fairly” Great Time

Monday, October 3rd, 2011

Last weekend, Teltek participated in Westminster’s Fall Fest. We had a vendor space at the annual event for Saturday and Sunday and our sole objective was to distribute Teltek balloons to the kids. As you may or may not know, Teltek has two offices; one in Baltimore, MD and another in Westminster, MD, so we like to connect to our Carroll County community when we have the opportunity to do so.

Participating in the festival involved some planning and teamwork, but it turned out to be a very enjoyable event. Christy, Bob and I kicked off the first shift on Saturday. Luckily, Bob was there to handle transporting the helium tank…did you know a large helium tank weighs 160 pounds? Once we were set up, Christy and I got busy inflating and tying off balloons and we soon had the tent roof filled with them. The kids were excited to have one of helium-filled treats; at least most of them were. I found out the hard way that some children are afraid of balloons…who knew?

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A Lesson Learned From Netflix

Tuesday, September 27th, 2011

Recently, those of us who subscribe to Netflix – a video rental (and previously video streaming) service – received a letter:

 

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Teltek Attends Westminster’s Fallfest

Monday, September 26th, 2011

Teltek attended the 33rd Annual Westminster Fallfest, a celebration that draws over 40,000 people to historic downtown Westminster for Carroll County’s largest community charity event.

 

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