Posts Tagged ‘DC’
Tuesday, December 13th, 2011
NEC DSX System Software 3.40.15 is now available for Beta Trial on the Dealer Forum. You can access the forum by clicking the link above, but you must first register with NEC by creating a username and password.
What’s fresh and exciting in the new release?
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Tags: 3.40.15, beta testing, DC, Dealer Forun, Intramail, Maryland, ML440, NEC DSX, Pennsylvania, Phone System, software, Teltek, Virginia
Posted in Vendor News | No Comments »
Monday, November 28th, 2011
Now that Thanksgiving and Black Friday are behind us, I’m ready to start thinking about Christmas, the biggest holiday of the year.
Preparing for this day requires planning, organization and meeting certain deadlines. Cards need to be written out and addressed so they can be mailed by a certain date…ideally, prior to Christmas Day! Gifts must be purchased and wrapped before they can be bestowed on friends and family and cookies should be baked as early as possible so you can enjoy them for the next few weeks
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Tags: Avaya, Baltimore, DC, Maryland, NEC, phone evaluation, Phone System, phone system installation, project management, site survey, Teltek, Virginia, voice and data cabling, Westminster
Posted in Girl on Wire | No Comments »
Friday, September 30th, 2011
Teltek receives a positive review for Avaya IP Office phone system support provided to The Episcopal Diocese Of Maryland.
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Tags: Avaya, Customer Service, DC, Episcopal Diocese, feedback, IP Office, MD, Nonprofit, Phone System, Problems, review, Service, Support, VA
Posted in Teltek News | No Comments »
Wednesday, July 27th, 2011
This blog is being written as a sequel to the one last week entitled 3 Rules to Live By in Business, where I explained the three rules that Bob Nicoli, my father and the founder of Teltek has built our company upon.
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Tags: Avaya, Customer Service, DC, honest, Maryland, MD, NEC, PA, Pennsylvania, phone, reliable, reputable, responsible, Service, support Teltek, telecom, telecommunications company, telephone, trustworthy, truthful, VA, Virginia
Posted in Teltek News | No Comments »
Monday, June 20th, 2011
If your business needs a new phone system and is looking to save some money, let Teltek get your business into a new NEC DSX phone system today through NEC’s Month Fair Market Value purchase option.
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Tags: 0%, Baltimore, Cabling, DC, DSX, installation, lease, maintenance, Maryland, NEC, new telephone system, No Interest, Pennsylvania, Phone Service, Phone System, telecommunications, Telecommunications Provider, telephone system, Teltek, Virginia, VoIP, Washington D.C., Westminster
Posted in Products & Services, Teltek News | No Comments »
Wednesday, June 8th, 2011
Recently, Teltek came across a very important piece of information that we would like to pass along to our blog readers. Paetec, one of our trusted service providers, has increased their “Paper Invoice Fee” effective, April 1, 2011. Here is the new breakdown:
1-4 pages = $8.00
5-19 pages = $13.50
20-49 pages = $19.50
50-99 pages = $28.50
100-249 pages = $35.50
250-499 pages = $45.00
500-999 pages = $85.00
1000-2999 pages = $125.00
3000+ pages = $250.00
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Tags: Baltimore, DC, fees, going green, MD, Paetec, paper, telecommunications, trees
Posted in Vendor News | No Comments »
Tuesday, May 31st, 2011
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Avaya 9504 Digital Deskphone
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Avaya 9508 Digital Deskphone
The Avaya 9500 Series Digital Deskphones, compatible with IP Office R 7.0, comes in two flavors: 9504 for the basic “everyday” user, and 9508 for the business executive or manager who needs just a little more functionality such as more call appearances and a two-way speakerphone. The Avaya 9500 Series represents an upgrade to the Avaya 5400 Series due to the End of Sale that is set to take effect on August 1, 2011. For more information on the Avaya 9500 Series Digital Deskphones contact us at 1-866-9TELTEK
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Tags: Avaya, Avaya 9500 Series Deskphones, Avaya IP Office, Baltimore, DC, MD, phone system trends, telecommunications, Teltek
Posted in Products & Services | 2 Comments »
Monday, May 30th, 2011
This is the 6th the entry in our NEC DSX Small Business Phone System: Powerful, Affordable, & Flexible Monday blog series. Today we are distinguishing between NEC’s DSX IntraMail and IntraMail Pro Voicemails.
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Tags: DC, DSX, local dealer, Maryland, NEC, NEC company, NEC Voicemail, Phone System, repair, Service, Small Business, Support, Telephoen System, Teltek, VA
Posted in Products & Services | 2 Comments »
Thursday, May 19th, 2011
In the previous Teltek blog, How A Call Center Can Help Your Small Business, we stated that 7 out of 10 customers who take their business to a competing company can directly attribute this action to receiving poor customer service on the phone from the original company
Fear Not, Teltek and Avaya have a solution for you!
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Tags: Avaya Call Centers, Avaya Call Recording, Avaya Call Reporting, Avaya CCR, Call Center Vs Call Accounting, Call Centers, Call Queues, Custom Call Reports, Customer Call Reporter, DC, Definition of a Call Center, Do I Need A Call Center, Fundamentals of a Call Center, MD, PA, Phone System, Tags: Call Center, telephone system, Teltek, VA
Posted in Products & Services | No Comments »
Friday, May 13th, 2011
On 5/16/2011, between the hours of 11:00 PM EDT (5/16) to 12:00 AM EDT (5/17) some XO customers will experience a 1-2 hour interruption of service. XO Communications Customer Care and Network Teams will be monitoring this activity to ensure necessary downtime is kept to a minimum while the maintenance is completed.
If you have any questions or concerns please refer to the toll free number listed on your XO bill as XO Customer Care teams will be available to handle any questions, comments, or concerns.
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Tags: DC, District, District of Columbia, Internet Service Down, Outage, Phone Service Down, Washington DC., XO, XO Communications
Posted in Products & Services, Teltek News | No Comments »