Posts Tagged ‘DC’

NEC DSX Version 3.40.15 In Beta Testing

Tuesday, December 13th, 2011

NEC DSX System Software 3.40.15 is now available for Beta Trial on the Dealer Forum. You can access the forum by clicking the link above, but you must first register with NEC by creating a username and password.

What’s fresh and exciting in the new release?

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Girl on Wire – Ready or Not, Welcome to the Holiday Season!

Monday, November 28th, 2011

Now that Thanksgiving and Black Friday are behind us, I’m ready to start thinking about Christmas, the biggest holiday of the year.

Preparing for this day requires planning, organization and meeting certain deadlines. Cards need to be written out and addressed so they can be mailed by a certain date…ideally, prior to Christmas Day! Gifts must be purchased and wrapped before they can be bestowed on friends and family and cookies should be baked as early as possible so you can enjoy them for the next few weeks :-)

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Teltek’s Service Vans Replaced with “White Chargers”

Friday, September 30th, 2011

Teltek receives a positive review for Avaya IP Office phone system support provided to The Episcopal Diocese Of Maryland.

 

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3 Mistakes in Customer Service that Can Cost Your Business a Fortune

Wednesday, July 27th, 2011

This blog is being written as a sequel to the one last week entitled 3 Rules to Live By in Business, where I explained the three rules that Bob Nicoli, my father and the founder of Teltek has built our company upon.

 

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Teltek Offers 0% on New NEC DSX Systems

Monday, June 20th, 2011

If your business needs a new phone system and is looking to save some money, let Teltek get your business into a new NEC DSX phone system today through NEC’s Month Fair Market Value purchase option.

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Teltek Tip: Paetec Increases Paper Charge

Wednesday, June 8th, 2011

Recently, Teltek came across a very important piece of information that we would like to pass along to our blog readers. Paetec, one of our trusted service providers, has increased their “Paper Invoice Fee” effective, April 1, 2011. Here is the new breakdown:

1-4 pages = $8.00
5-19 pages = $13.50
20-49 pages = $19.50
50-99 pages = $28.50
100-249 pages = $35.50
250-499 pages = $45.00
500-999 pages = $85.00
1000-2999 pages = $125.00
3000+ pages = $250.00

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Product Feature: Avaya 9500 Series Digital Deskphones

Tuesday, May 31st, 2011

The Avaya 9500 Series Digital Deskphones, compatible with IP Office R 7.0, comes in two flavors: 9504 for the basic “everyday” user, and 9508 for the business executive or manager who needs just a little more functionality such as more call appearances and a two-way speakerphone. The Avaya 9500 Series represents an upgrade to the Avaya 5400 Series due to the End of Sale that is set to take effect on August 1, 2011. For more information on the Avaya 9500 Series Digital Deskphones contact us at 1-866-9TELTEK
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NEC DSX IntraMail Vs IntraMail Pro Voicemail

Monday, May 30th, 2011

 

This is the 6th the entry in our NEC DSX Small Business Phone System: Powerful, Affordable, & Flexible Monday blog series. Today we are distinguishing between NEC’s DSX IntraMail and IntraMail Pro Voicemails.

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Avaya Small Business Call Center Solution

Thursday, May 19th, 2011

In the previous Teltek blog, How A Call Center Can Help Your Small Business, we stated that 7 out of 10 customers who take their business to a competing company can directly attribute this action to receiving poor customer service on the phone from the original company

Fear Not, Teltek and Avaya have a solution for you!

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XO Phone/Internet Service Scheduled Maintenance in Washington, DC on 5/16/11

Friday, May 13th, 2011

On 5/16/2011, between the hours of 11:00 PM EDT (5/16) to 12:00 AM EDT (5/17) some XO customers will experience a 1-2 hour interruption of service. XO Communications Customer Care and Network Teams will be monitoring this activity to ensure necessary downtime is kept to a minimum while the maintenance is completed.

If you have any questions or concerns please refer to the toll free number listed on your XO bill as XO Customer Care teams will be available to handle any questions, comments, or concerns.

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