The CS55 Wireless Headset manufactured by Plantronics went EOL (End of Life) on November 30th. What does this mean to you if you own this piece of equipment? Teltek can still repair it, but will be unable to reorder it or replace any of its parts, except possibly batteries.
Replacing the CS55 is the CS540. According to Teltek’s Plantronics representative, this headset is compatible with the 5400 series IP Office phones. The CS540 is the lightest headset in the industry weighing only 21 grams. It also provides a range of up to 350 feet from the base and a battery that will last up to 7 hours.
Avaya offers Incentive to Buy in 2011
Are you on the fence about purchasing a new phone system? If so, Avaya is offering an incentive that may send you right over that barrier, see the pdf attached below for details. Avaya’s Incentive to Invest was designed to help small businesses to take advantage of tax programs that encourage jobs and company growth by allowing the purchaser to write off up to $500,000 in software and equipment, including a new Avaya phone system! Contact your accountant or financial advisor for more information and to find out if your business qualifies. You must act quickly, this incentive only applies to purchases made in 2011.
Wouldn’t you love to wake up on Christmas morning with a shiny new IP Office System under your tree? Teltek and Avaya can make that Christmas Wish a reality!
One of the best services Teltek has to offer is our Maintenance Contract. Maintenance is considered by us to be the proactive servicing of your equipment in an effort to prevent problems that could arise and make sure the software is current so your system is operating at maximum efficiency.
Maintenance agreements are available in terms of one to five years and payments are billed monthly or quarterly. Having an agreement with us also entitles the holder to faster response times and reduced travel and service fees. As part of the contract, a bank of hours is purchased and the time spent on proactive visits and service calls (both remote and on site) are deducted from this bank of time allotted.
Recently, Teltek received the designation of Small to Mid-Sized Enterprise (SME) Expert by Avaya and was awarded the SME Expert Badge for Avaya Connect. The SME Expert specialization recognizes elite Avaya-authorized partners who have demonstrated proficiency and expertise in sales and servicing the Avaya IP Office Phone System. Teltek was asked to participate in this program by the Avaya channel after being recognized for accolades in marketing and business growth as well as for having multiple sales and technician professionals on staff who have achieved specialized knowledge and service credentials.
The SME Expert status distinguishes that Teltek has met numerous requirements and here are just a few: has completed a rigorous IP Office advanced knowledge assessment, has demonstrated defined and documented processes for implementation, inventory, maintenance and ongoing support and has received 80% or greater positive feedback from the 10 most recent Avaya IP Office phone system installations.
Hey, has anyone seen a Partner Processor around here? If you find one hiding under a rock or lost in the Bermuda Triangle, let us know and we’ll go get it!
The Avaya Partner ACS phone system has been a reliable and well-liked piece of equipment that unfortunately is heading down that path the dinosaurs took. After nearly 25 years of manufacturing and distributing, Avaya announced they would be discontinuing production of this telephone system.
The Avaya Think Big Rebate is designed to provide an incentive for customers to purchase a new Avaya IP Office system and advanced unified communications applications. The promotion provides new customers with a rebate that ranges from $1,000 at the 32-user level, up to a maximum of $3,600 for 128-user level equipped with UC applications. The entire solution, including the control unit, IP users and the Preferred Edition software, must be purchase from the Avaya business partner on the same purchase order. Avaya phone sets included with the sale do not impact the rebate amount awarded. The discount on the specific IP Office components will be offered directly to the customer as a cash rebate. End user customers will be responsible for claiming their discounts via an online claim form.
