Posts Tagged ‘Teltek’
NEC DSX System Software 3.40.18 Available for Beta Trial
Friday, February 3rd, 2012Girl On Wire – Visual Communications
Monday, January 30th, 2012
They say a picture is worth a thousand words and with all of us trying to accomplish several tasks at once, sometimes a visual image can communicate what we feel or need to express better than speaking or writing it.
At Teltek, we often communicate with images to save time or make a co-worker laugh. When Dave Fedorko, one of our technicians, gets caught in bad traffic on his way to a service call, he’ll take a photo of the gridlock, like the one below, and email it to us from his phone.
Lights, Camera, Avaya! IP Office Is The Star At Leftfield Pictures
Thursday, January 26th, 2012Leftfield Pictures is a Television and Video Production company in New York City. An eight line analog phone system worked fine for their five initial employees, but when they grew to a staff of almost eighty, it could not keep up with the call volume and fast pace of the industry.
Burdened by answering and directing every incoming call, Leftfield’s Office Manager was not able to get any other work done. The production crew, frequently on location and often engaged in conference calls, needed a solution that would work harder for them. Avaya IP Office to the rescue!
Girl On Wire – Who Wants A Snow Day?
Monday, January 23rd, 2012
When I was a kid, snow days were mini celebrations to break up the bleakness of winter. It was the occasional unexpected treat to learn that school was closed for the day due to snow or ice. As an adult, it’s not as welcome an event since it often involves such incoveniences of shoveling snow, driving in dangerous conditions or making childcare arrangements if your kids have the day off and you don’t.
Since we just had a blast of snow this past weekend and still have a few snow-prone months ahead, it’s a good idea to make sure you’re prepared with everything you’ll need to get through a day at home if you get snowed in or travel safely in unfavorable weather if you have to get to the office.
The Awesomeness Of Innovation
Wednesday, January 18th, 2012Innovation is the key to survival and for centuries it has led to improvements in all aspects of our lives from achitecture to medicine and everything in between. In today’s high tech society, innovation moves at the speed of light and sparks competition among the most creative of individuals. Bill Gates was quoted as saying “Never before in history has innovation offered promise of so much to so many in so short a time”.
The attached video, produced by the Insurance Institute for Highway Safety in celebration of their 50th anniversary, documents the vast difference between past and present automobile safety standards by engaging a 1959 Chevrolet Bel Air and a 2009 Chevrolet Malibu in a violent experimental car crash.
Teltek Launches IT Services And New Website!
Monday, January 16th, 2012
Teltek now ventures into the Information Technology realm as a natural and logical expansion of services, building on a solid foundation established from its years of experience in the telecom industry. As an expert in technology infrastructure, system configuration and data and voice cabling, Teltek has the people, processes and knowledge in place to deliver trusted solutions to your technology challenges.
We are proud to offer IT services as the fourth component to our multi-systems approach of being a single source technology services company. This Managed Service Provider (MSP) offering completes our longstanding goal to provide our clients with a one-call resource for all of their business technology needs. IT outsourcing, remote back up & disaster recovery, helpdesk support, computer network relocations, security products and server/desktop virtualization are just a few of the services now available.
Girl On Wire – Secrets Of The Site Survey!
Monday, January 16th, 2012
When a new or existing customer approaches us to consult with them on a new phone system, the very first step is the site survey. Since this was a new term to me when I first entered the telecom realm, I thought it might be helpful to define this action and shed some light on its meaning, so you know what to expect when you call us to schedule your own site survey!
The site survey begins with an Account Executive (AE) visiting the customer’s present or future location. Some of the elements of the space that an AE pays attention to will be the physical location, reception area, phone closet, server room and utility closet. The voice and data cabling will also be inspected to determine the age and condition of it to ascertain if new cabling would be beneficial.
Doorphone Issues Fail To Knock Down A Teltek Customer
Thursday, January 12th, 2012One of our Baltimore-based customers relies on their Avaya IP Office door phone to communicate effectively with visitors to their office. It is installed on the outside of their front door and allows guests to
call the front desk to announce themselves. If the office wishes to admit the visitor, they press a button and the door unlocks, allowing the visitor to enter the building.
This customer has had difficulty in the past with weather affecting the quality of communications between their office workers and visitors. The existing door phone was replaced with a more weather-resistant model and that worked well for a while, but occasionally the call clarity problems resurfaced.
Talent Agency Rocks On With Avaya IP Office
Wednesday, January 11th, 2012The Agency Group is a talent agency with 160 employees and five worldwide offices. Their primary function is to help up-and-coming artists navigate the music industry. With such important clients as Nickelback and The Black Keys and music executives constantly on the go across the globe, connectivity is critical.
When it was time to upgrade The Agency Group’s phone system, their IT Director turned to Avaya with the hopes of integrating their existing Nortel hardware into a new, feature-rich communications system. Avaya IP Office met that challenge!
Plantronics Offers Trade-In Rebate To Upgrade To CS500 Headsets
Tuesday, January 10th, 2012
Plantronics recently advised us of a rebate they are offering users who wish to upgrade to the CS500 Series headsets. As we mentioned in our blog, “Last Call for Plantronics CS55 Wireless Headset“, the CS55 was discontinued last November and is being replaced by the CS500 Series headsets.
If you’ve been thinking about upgrading, now is a smart time to do so! To encourage users to replace their old headsets with the new CS500 Series, Plantronics is offering a $25.00 rebate for every headset sent to them when a CS510, CS520 or CS540 headset is purchased.