Recently, I wrote about the importance of “Music on Hold” and how that can keep your prospective/current customer in a good mood while they wait. Today, I would like to talk about something similar: Custom On-Hold Message. If you call Teltek today and you are placed on hold, you will hear a pleasant voice say this
Those of you who have worked with Teltek for many years know that we have struggled to find employees who hold up to the standards that my father, Bob Nicoli, has instilled in me.
If you have worked with him, you surely know that he is a very smart but simple man – in fact it is often commented that his best asset is his ability to uplift our customers’ office atmospheres with his wit and comedy. This is because when it comes to business, he has always had 3 very basic rules that he instilled in me at an early age and subconsciously I have adopted them:
On 7/14/2011, between the hours of 1AM EDT (7/14/2011) to 5AM EDT (7/14/2011), XO Communications customers in the Washington, DC area may experience up to a 0-10 minute interruption of service. XO Communications Customer Care and Network Teams will be monitoring this activity to ensure necessary downtime is kept to a minimum while the maintenance is completed.
NEC announces that the NEC DSX System Software V3.32 and system administrator software is now available for immediate download on www.necdsx.com. This new release features Home Automation Integration and DSX SIP Trunking.
Home Automation Integration Security and Convenience
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This is the fourth of our weekly blogs around the NEC DSX Phone System- a cost effective, reliable, and easy to use PBX/ digital/VOIP telephone system perfect for small businesses.
On 5/16/2011, between the hours of 11:00 PM EDT (5/16) to 12:00 AM EDT (5/17) some XO customers will experience a 1-2 hour interruption of service. XO Communications Customer Care and Network Teams will be monitoring this activity to ensure necessary downtime is kept to a minimum while the maintenance is completed.
If you have any questions or concerns please refer to the toll free number listed on your XO bill as XO Customer Care teams will be available to handle any questions, comments, or concerns.
NEC DSX Version 3.2 features six major Voice over Internet Protocol (VoIP) and NEC IntraMail Voicemail enhancements. Below we will explore the first three major NEC System VoIP enhancements. In a later blog we will overview the remaining three NEC IntraMail Voicemail enhancements so be sure to check back in to Teltek’s Blog.
Xo Communications notifies customers that scheduled maintenance will be occurring in the DC area on 4/15/2011, between the hours of 11:00 PM EDT (4/15) to 6:00 AM EDT (4/16). Phone and internet service customers in the affected area will experience a 7 hour interruption of service.
Are you looking for a reliable durable, secure, long range wireless phone solution for your business VoIP or PBX phone system? EnGenius DuraFon and Freestyle branded products offer the longest range available in North America. Whether you require a durable handset designed for rugged environments, or a slim lightweight portable handset for less demanding use, EnGenius has you covered!
