Music and Advertising On- Hold – a low cost way to promote your business and captivate an audience.
Prolonged hold times can damage a relationship you have worked hard to build with current and prospective customers, leaving them feeling unimportant or forgotten. More than ever, businesses are tasked with having to handle more calls with less staff, so it is inevitable you will need to put even your most important customers on-hold.
Smart business owners view this “on-hold time” as a way to captivate their audience and promote their company. Teltek recommends that clients use this “potential marketing opportunity” to feature products, services, biographies about their staff and any other pertinent information about their business. It is important not to overlook the chance to promote your business and engage your customers with a custom on-hold message. Contact Teltek today for your personalized Message On Hold!
Teltek’s clients have several options to choose from:
- An On-Hold Plus (OHP) digital music-on-hold playback system supports MP3 and WMA audio formats of music for just $249.00. The unit has 64MB of on board memory preloaded with over 228 minutes of quality sounding licensed music content, so it’s ready to play right out of the box. Add new content to the player by connecting to a PC via the USB port or just slip in a Secure Digital (SD) Card with new content. By adding a SD Card you can increase the memory to 1GB. With the simple-to-use message studio software (included) you are just a few mouse clicks away from your own, professional sounding, custom on-hold audio presentation. You will be surprised at just how quick, fun and easy it is to create your own professional custom on-hold production. Every OHP series product ships with a certificate for a FREE personalized on-hold audio voiceover. Just register your product and OHP will e-mail you a custom, professionally recorded voiceover with your businesses name incorporated into a “thank you for calling” message.
- If it’s professional voice talent you are looking for, consider a professionally recorded custom message on-hold with your choice of talent. You will get four paragraphs of content professionally recorded with your choice of music and voice talent for a one-time fee of $279.00. The best part – you own the production, so you won’t have to worry about licensing fees or copyrights ever again! Most phone systems require an on-hold device (similar to the OHP model above) for this application.
- Want a professional message but don’t have the time to create the content? No problem! For a small additional fee, one of our marketing professionals will work with you to ask the necessary questions then produce a professional script.
- If it is fresh content you are looking for, Teltek has you covered. Sign up for one of Teltek’s message on-hold plans and get a new production every 3 months. A marketing professional will contact you each quarter to gather fresh ideas for each quarter’s production then produce the script for you. The production is professionally recorded in a preselected voice talent and emailed to you in wave file. You can simply transfer the production to your on- hold device via a standard USB cable and just like that your business can have fresh new content to keep your audience educated and entertained.
Teltek Maintenance Customers can bundle the cost of this in to their monthly payments and have the productions uploaded by your service tech at tone of your scheduled visits each quarter making it fast, easy and affordable for your business (Minimum of a 1 year contract; may require on-hold player).
No matter what industry you conduct business in, a custom message on-hold with fresh, informative and engaging content should be in your marketing plan!
Mark Baugher, Teltek Senior IP Engineer
www.myteltek.com
sales@myteltek.com
1.866.9.Teltek
410.552.6580
236 East Main Street
Westminster, MD 21157
Teltek is a second generation, family owned company that has been in business since 1997 and is an established authorized Avaya Business Partner. Serving Maryland, Washington, DC, Virginia, Pennsylvania and other surrounding areas, trust Teltek to coordinate your next phone system repair, cabling project, system installation and office relocation.
