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Teltek Blog

In response to potential concerns about security when using soft phones and web meeting services, Teltek is providing best practice recommendations for our MaX UC and MaX Meeting services.   Keep Up to Date   Update installed versions of the MaX UC Desktop, Mobile, and Meeting app to ensure known issues are fixed, lowering the risk of compromise. We push updates to the mobile apps and notify users to...

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The Zoom Application seems to be the international video-conferencing platform of choice as businesses, school systems, healthcare facilities, and even families are learning to cope with social distancing standards during the ongoing Coronavirus disaster. Zoom grew exponentially from 10 million users in December up to 200 million in March, actively used by High Schools, Universities, Nonprofit Organizations & Businesses alike. The free version allows up...

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As the COVID-19 crisis continues to evolve, the calls have been pouring in from Teltek clients requesting telecommuting options for their staff. Fortunately, cloud-based Voice Over Internet Protocol (VOIP) technology makes remote work super easy, and also offers a variety of options. Nebulosity offers features well beyond standard call forwarding, twinning and voicemail to email; with a properly configured system, you can seamlessly integrate your...

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What Do Kari’s Law and Ray Baum’s Act Require

If your business owns or operates a multi-line telephone service (MLTS), you are required to comply with two new pieces of legislation regarding emergency dialing: Kari’s Law and Ray Baum’s Act.   Both pieces of legislation are meant to improve the efficacy of emergency response to 9-1-1 calls, enabling quicker correspondence and more accurate data transmission between victims and responders. The hope is that these efficiencies will...

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Whether you’re in a small office, have multiple locations around the globe, or are taking work remote (which is more important now than ever), communication is key.   Your office phone system should facilitate the communication you need – effectively and cost-efficiently. But it can be difficult to identify what will work in your context.   There are plenty of phone brands, which can add a bit of complexity...

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google voice hipaa

Yes, Google Voice can be HIPAA compliant if it’s used under a HIPAA secure G Suite account according to HIPAA guidelines.   There is some nuance to this. Let’s unpack it with questions like:   Why is compliance possible? How can I make Google Voice HIPAA secured? What does HIPAA compliance mean? Is Google Voice Compliant with Kari’s Law and Ray Baum’s Act? Will Google Voice work for...

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