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Teltek Blog

In May of 2020, Microsoft acquired MetaSwitch, one of the world’s leaders in cloud communication technologies. The MetaSwitch solution allows for users to essentially merge their traditional telephone lines – even ones that use old-school copper lines – with digital services like those offered in Microsoft Teams. When fully integrated, the Microsoft MetaSwitch tool will help businesses consolidate communication functions.   What is Metaswitch?   Metaswitch has long been...

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Teltek now offers our customers improvements to Max Meeting, an affordable audio, and video web collaboration tool that is part of the Nebulosity cloud PBX collaboration suite. These innovations offer improved usability, security, and noise suppression, among other factors. Let’s look at some of the improvements now available.   What’s New with Max Meeting   One cool new feature included in Max Meeting is the ability to add your...

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Here at Teltek, we offer free onsite technology assessments and consultations for all prospective customers. The information below are the findings and recommendations from a Maryland-based medical office that Teltek recently consulting with.   Following the needs assessment, I have identified several issues that I think are likely contributing to the phone system/service problems you have described. As we discussed when we met, I am certain that...

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Teltek now offers our customers Broadvoice Bubble, a new text messaging and marketing platform that lets businesses send SMS messages directly to customers. This tool makes it easier to engage and interact with customers in a way that is reliable and convenient. Broadvoice launched this project in November and Teltek is thrilled to be able to offer it to our customers.   The Benefits of Broadvoice Bubble   Broadvoice...

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Teltek Systems recently received our HIPAA Seal of Compliance, the healthcare industry standard for verifying our efforts to ensure the protection of healthcare information. This designation shows that we’re serious about following HIPAA to the letter of the law and ensures that we provide HIPAA compliant technology solutions that allow our customers to remain HIPAA compliant as well.   What is the HIPAA Seal of Compliance?   The Health...

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Investing in technology always provides dividends for a business, but some companies choose to hold off too long on new purchases. The reason is simple: technology is expensive. The federal government, though, has a valuable tax deduction that small businesses can use to purchase updated hardware and software. So, what is the Section 179 deduction and how does it work?   Using a Section 179 Deduction   The Section...

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