How many calls does your business or call center get on the average day? When you rely on calls for customer service, placing orders and other critical parts of your business, you need to have copies of them, be able to monitor them and keep an eye on the outcome of each call. Avaya Call Reporting makes it easier than ever before to track all...
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Did you realize that a whopping 80% of telecommunications service provider bills contain errors? In a single year, all of those mistakes can add up to millions of dollars of wasted money that could have been used to improve the small and mid-sized businesses that are paying for the errors. If you are used to paying your telecommunications bills without reading through them, or unsure...
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Did you know that 90% of companies with 100-499 employees use cloud services to keep things organized? That eye-opening statistic shows how vital it is for all small and mid-sized businesses to get on board with cloud communications. Another recent study found that 80% of small business owners would rather have one bill for their communications instead of multiple invoices. Avaya IP Office and Teltek...
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What if there was a way for your library or school to gain access to high-quality technology without the high price tag? The Schools and Libraries Program (TSLP) has been around since 1997, and it remains an excellent way to receive discounted Internet, internal connections and telecommunications equipment. How could your school or library benefit from the E-RATE program? The Many Benefits of the E-RATE Program Depending...
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Every small and mid-sized business wants to get the most for their money while reaching new heights of efficiency and productivity. Yours is no different! When it comes to finding the right tool to combine versatility, scalability and affordability, Teltek can help. Avaya IP Office is a dynamic telecommunications solution for businesses of any size and any budget. What are some of the benefits of...
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A new security camera system can mean the difference between a secure and safe workplace and a dangerous environment that will leave you with no video evidence if something is stolen. If your current security system relies on dusty VHS tapes and has to be manually accessed from your office, it is past time to invest in an upgraded, new security camera system. Here are...
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