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Teltek Blog

choose avaya partner

Avaya phone solutions are great.   The brand is proven in a wide variety of contexts; Avaya is used by small businesses and Fortune 500 firms alike. It offers a broad range of products, from software communications platforms like IP Office to leading desktop phones. And Avaya offers powerful features, like support for up to 75 auto attendants and integrations with leading tools like Salesforce.   Basically, if you’re...

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You’ve determined (for a whole host of good reasons) that you want an Avaya phone system. Now, you’re looking for an Avaya partner in Maryland – and you’re beginning to realize that there are quite a few providers to choose from.   How will you choose? In other words: What makes an Avaya partner worth working with?   At Teltek, we’ve been providing Avaya solutions to Maryland businesses for...

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In response to potential concerns about security when using soft phones and web meeting services, Teltek is providing best practice recommendations for our MaX UC and MaX Meeting services.   Keep Up to Date   Update installed versions of the MaX UC Desktop, Mobile, and Meeting app to ensure known issues are fixed, lowering the risk of compromise. We push updates to the mobile apps and notify users to...

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The Zoom Application seems to be the international video-conferencing platform of choice as businesses, school systems, healthcare facilities, and even families are learning to cope with social distancing standards during the ongoing Coronavirus disaster. Zoom grew exponentially from 10 million users in December up to 200 million in March, actively used by High Schools, Universities, Nonprofit Organizations & Businesses alike. The free version allows up...

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As the COVID-19 crisis continues to evolve, the calls have been pouring in from Teltek clients requesting telecommuting options for their staff. Fortunately, cloud-based Voice Over Internet Protocol (VOIP) technology makes remote work super easy, and also offers a variety of options. Nebulosity offers features well beyond standard call forwarding, twinning and voicemail to email; with a properly configured system, you can seamlessly integrate your...

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What Do Kari’s Law and Ray Baum’s Act Require

If your business owns or operates a multi-line telephone service (MLTS), you are required to comply with two new pieces of legislation regarding emergency dialing: Kari’s Law and Ray Baum’s Act.   Both pieces of legislation are meant to improve the efficacy of emergency response to 9-1-1 calls, enabling quicker correspondence and more accurate data transmission between victims and responders. The hope is that these efficiencies will...

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