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September 2010

Shopping for a pair of pants isn’t like purchasing a phone system for your business. You can return the pants if they don’t fit. A phone system is an entirely different matter – communication is the lifeblood of any business. You can avoid the hassles of buyer remorse if you create a game plan before you start shopping. We’ve discussed the things you should do when...

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Agreement includes plans for industry-first federation between Avaya and Skype communication platforms For Immediate Release: 29-Sep-2010   BASKING RIDGE, N.J. and LUXEMBOURG – Avaya, a global leader in enterprise communications systems, software and services, and Skype today announced a strategic agreement to deliver innovative, real-time communications and collaboration solutions to businesses of all sizes. The multi-phase deal includes both go-to-market and an industry-first, joint technology integration that seeks to...

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On the evening of September 26th, a few members of Team Teltek attended Extreme Makeover: Home Edition’s Premiere Party at Notre Dame Preparatory school in Towson. The party was thrown to celebrate the airing of the episode documenting the construction of the girls’ home for the Boys Hope Girls Hope organization. Teltek was one of the many companies that donated time and building materials to the...

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In the September 13th issue of Forbes magazine, author Elizabeth Woyke chronicles Avaya's recent moves (including the acquisition of Nortel) and how as a result, they have positioned themselves right in line with Cisco as a leader in business communications. Teltek is proud to be partnered with Avaya and we look forward to seeing what new innovations they have up their sleeves. Click here to...

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Good afternoon readers! Recently, Teltek received an announcement from one of our trusted service providers. XO Communications LLC, was named the “Market Leader in VoIP and SIP services” by Frost & Sullivan! Congratulations XO! It’s Teltek’s aim to provide trusted innovations to its customers. But, many of our products would be nothing without the support of a reputable service provider. XO Award Showcase...

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This is the second half of a two part article on hosted PBXs. Click here to read  Hosted Phone Systems VS Premise Based PBXs written on September 12, 2010. Ensure that the proposal they are providing you with is complete; this proposal looks like they are just providing you with the cost to rent/lease the equipment. Typically, there is also a monthly fee for the hosted...

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Cabling is an essential part of the world around us, without which we would not have electricity in our homes, television to watch, or most importantly, phone service! In the telecommunication field, cabling serves to improve data speeds, or provide a crisper/cleaner connection. You might hear terms like “CAT-3,” “CAT-5e”, or “CAT-6” thrown around when you speak to a telecommunications vendor. CAT-2, is another form...

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Below are questions asked when buying a small business phone system; as always we thought they worth sharing. What is the disruption if we don’t have the overtime effort? A:  There will be a fairly large disruption due to the network room clean-up and cabling modifications required – I would estimate about 4-6 without phones/computers. What is saved? A;  We will plan the installation around your schedule so as...

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The pros, cons, and considerations to this new technology Recently I was asked to help evaluate a client’s options for phone systems; they were looking for assistance in how to decide between the Avaya IP Office phone system and a hosted PBX system from their current phone and internet service provider.  I thought our blog readers may be interested in (and benefit from) our analysis. I had...

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