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December 2010

XO Scheduled Maintenance Notification 112435 Dear Customer, This email notice is to inform you of scheduled maintenance occurring in the Washington DC area affecting your XO service. On 12/20/2010, between the hours of 11 PM (12/20) to 6 AM (12/21), you will experience a 30 minute interruption of service. XO Communications Customer Care and Network Teams will be monitoring this activity to ensure necessary downtime is kept to...

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Plantronics will be discontinuing the  Audio 480 (77267-XX) and Audio 480 USB (77681-XX) headsets.  Last order date will be February 15, 2011 or while supplies last. While there is no direct product replacement, please offer your customers one of Plantronics other portable headsets such as the .Audio 476 (81962-XX) DSP Digital USB foldable stereo headset. Click here to learn more about Plantronics Headsets for your phone system. Source Plantronics Dealer Newsletter 12-17-10...

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The 1400 Series Digital Deskphones family is designed for the same user profiles as the 9600 Series IP Deskphones or the 1600 Series IP Deskphones. By providing a range of endpoints covering the differing needs of users, Avaya makes it possible for companies to equip their workforce with deskphones that look great, sound better, enhance productivity, and turn communications into a competitive advantage. With similar...

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A little shout-out to Avaya….  For we techs, the days of explaining the nuances of pressing Feature 15 pound pound star pound are over. I can probably speak for most techs when I say that throughout the years of installing telephone systems, working with tech savvy customers is something we’ve typically preferred.  Whenever a non-savvy client wanted to make even the smallest programming changes to their...

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Network Business Solutions (NBS) is a local Baltimore based IT company that provides network implementation and software application development.  NBS offers reliable and efficient computer consulting services and breaks the mold of most IT companies by matching the customers’ technological needs with their business goals, ensuring that future problems do not occur. This process is echoed with what Teltek offers in its telecommunication solutions. Originally, NBS...

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Teltek is a second-generation, family owned and operated telecommunications solutions integrator.  As a Certified Avaya Business Partnerand NEC Dealer, Teltek’s knowledgeable staff specializes in the sale, installation and repair of business phone systems, voice and data cabling and the coordination of local, long-distance, and Internet service in the small to mid-sized marketplace.     What distinguishes Teltek?  Teltek is committed to providing their customers with premier, personalized...

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Multi-Tech announces the continued availability of the 1-, 2- and 4-channel MultiVOIP voice over IP gateways. The ongoing demand for Multi-Tech voice over IP gateways has provided us an opportunity to re-evaluate the product near-end-of-life notification issued in July 2010 and announce that these MultiVOIP analog gateways and MultiVOIP FX SIP gateways will continue to be offered in the Multi-Tech product offering. The attached Worldwide Product Announcement provides a complete...

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Plantronics headset model AWH 55 designed to support Avaya telephones has been discontinued and replaced by the Plantronics CS 55 Wireless Headset. This new model now also requires an Electronic Hook Switch (EHS) adaptor to eliminate the need of the HL10 handset lifter from earlier models.  Click here to see Plantronics Headsets Transition Guide which shows the adapters or other equipment that is necessary for...

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