On 5/16/2011, between the hours of 11:00 PM EDT (5/16) to 12:00 AM EDT (5/17) some XO customers will experience a 1-2 hour interruption of service. XO Communications Customer Care and Network Teams will be monitoring this activity to ensure necessary downtime is kept to a minimum while the maintenance is completed.
If you have any questions or concerns please refer to the toll free number listed on your XO bill as XO Customer Care teams will be available to handle any questions, comments, or concerns.
Please reference Maintenance Request 122762 when contacting Customer Care.
Source XO Customer Email 5-12-11
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