“Gartner placed Avaya in the Leaders quadrant of the Gartner Magic Quadrant for Unified Communications, 2011 – a significant achievement, as Avaya is one of the top three vendors positioned in the Leaders quadrant. Avaya also strengthened its position in the Magic Quadrant for Enterprise LAN, improving in Completeness of Vision year over year within the Niche quadrant.”
Source: Avaya BP Newsletter 9-7-11
Contact Teltek for the full press release or to learn more about Avaya and Unified Communications.
What is Unified Communications?
Unified Communications (often referred to as UC) is the real time integration of multiple communication solutions platforms such as voicemail to email, fax to email, interactive whiteboards, text to speech, online meeting and coloration and video conferencing.
Example: With the Avaya IP Office Phone System a single direct inward dial (DID) number can route inbound calls to a person’s office, home, cell phone or across their wide area VoIP network seamlessly. If the call is not answered a voice message can be left and Wave file can be emailed to the desired person’s inbox to be listened to at a later time or their voice can be converted into a text file to be read.
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