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November 2011

In today's world, security risks are a concern when administering any phone system. NEC has offered some common key phrases from end users that may be an indication of a serious security problem:   "Our long distance carrier has informed us we made several international calls in a short period of time." "We noticed our lines going off hook when no one appeared to be on the phone." "Sometimes our...

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“[Debi], I wanted to take a moment to complement Christy Miller on her service.  She, and your tech team was able to make our move relatively painless. Christy dealt with Verizon directly saving me major stress and time.  Your tech group kept our downtime during our office move down to a couple of hours. Thank you again” Chuck L.Kirby Insurance AgencyNovember 2011 --...

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Now that Thanksgiving and Black Friday are behind us, I’m ready to start thinking about Christmas, the biggest holiday of the year. Preparing for this day requires planning, organization and meeting certain deadlines. Cards need to be written out and addressed so they can be mailed by a certain date…ideally, prior to Christmas Day! Gifts must be purchased and wrapped before they can be bestowed on...

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The Friday after Thanksgiving is typically referred to as Black Friday, or the day retailers can get back in the black with sales, but it is not a day of shopping for everyone. For my family, the day after Thanksgiving is for catching up with long-distance relatives. Some of my aunts, uncles and cousins have relocated to the far corners of the country and the holiday...

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One of the best services Teltek has to offer is our Maintenance Contract. Maintenance is considered by us to be the proactive servicing of your equipment in an effort to prevent problems that could arise and make sure the software is current so your system is operating at maximum efficiency. Maintenance agreements are available in terms of one to five years and payments are billed monthly...

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Avaya has received two Technology Services Industry Association (TSIA) Fall 2011 STAR Awards, recognizing outstanding client support in technology services, and exceptional leadership, innovation and commitment to delivering world-class service and support.  Excellence in Mission-Critical Software Support: For the second consecutive year, Avaya has been honored for leadership in delivering support in environments where system uptime is imperative.   Excellence in Hardware Remote Diagnostics: Avaya was recognized for...

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    Congratulations to Brian Sanderoff and Randi Botnick for moving  Well Being Holistic Pharmacy and Healing Center to its new home!  The new center is located on the First Floor of Executive Plaza, Building 1, at 11350 McCormick Road, Suite 102, Hunt Valley, MD 21031.   Well Being  offers great supplements, vitamins and holistic products and services at great prices. The store hours are 9-5 Monday through Friday and they...

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On November 17th, Teltek attended an event hosted by the Department of Transportation’s Office of Small and Disadvantaged Business Utilization. The purpose of the event was to connect small businesses with opportunities on the local, state and federal level and educate those businesses on the resources available to them. The conference opened with remarks from the DOT OSDBU Director, Brandon Neal, the DOT Secretary, Ray LaHood, NY...

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Recently, Teltek received the designation of Small to Mid-Sized Enterprise (SME) Expert by Avaya and was awarded the SME Expert Badge for Avaya Connect. The SME Expert specialization recognizes elite Avaya-authorized partners who have demonstrated proficiency and expertise in sales and servicing the Avaya IP Office Phone System. Teltek was asked to participate in this program by the Avaya channel after being recognized for accolades...

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