Recently, Teltek received the designation of Small to Mid-Sized Enterprise (SME) Expert by Avaya and was awarded the SME Expert Badge for Avaya Connect. The SME Expert specialization recognizes elite Avaya-authorized partners who have demonstrated proficiency and expertise in sales and servicing the Avaya IP Office Phone System. Teltek was asked to participate in this program by the Avaya channel after being recognized for accolades in marketing and business growth as well as for having multiple sales and technician professionals on staff who have achieved specialized knowledge and service credentials.
The SME Expert status distinguishes that Teltek has met numerous requirements and here are just a few: has completed a rigorous IP Office advanced knowledge assessment, has demonstrated defined and documented processes for implementation, inventory, maintenance and ongoing support and has received 80% or greater positive feedback from the 10 most recent Avaya IP Office phone system installations.
Here at Teltek, we take great pride in delivering the highest level of customer service and believe that is achieved through our knowledge and how we communicate with our customers. Each member of the Teltek team is continuously responsible for ongoing education, training and testing for the technologies that Teltek represents. We are proud to say that they endlessly meet this challenge each and every day and our customers will agree as you can see on the Teltek Testimonials Page.
What does this mean for you, our customer?
This prestigious status ensures that Teltek customers are receiving the highest level of IP Office expertise and that they will always be well informed and their phone systems will be well managed and maintained. So if you have an Avaya IP Office system in need of a tune up or are looking to improve communications at your place of work, contact Teltek today at 1.866.9.TELTEK.
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