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January 2013

When visiting the sites of prospective customers, our Account Executives and Technicians will sometimes report that they observed a "Frankensystem" otherwise, known as a disaster waiting to happen.   Here are a few examples of Frankensystems:   *a collection of various analog phones wired together *multiple answering machines being used in lieu of voice mail *several power strips looped together   Frankenstein was a very scary creature due to the fact that he was built from...

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January 28th, officially known as Data Privacy Day, came and went earlier this week with very little fanfare. Canada, the US and 27 countries in the European Union have officially designated the 28th as a day to raise awareness about the importance of data privacy. While it's not a well-known event, it serves as a reminder to protect what is important to everyone these days.   Data Privacy Day's initiative originally...

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The Avaya IP Office 8.1 Feature Pack 1 became Generally Available December 17, 2012. This latest release of IP Office delivers new real-time collaboration capabilities: Video collaboration via integration with Avaya Radvision Scopia® products, video for the Avaya Flare® Experience for Apple iPad and Windows-based devices, enhanced mobility with a new IP DECT wireless phone and integration with Microsoft Lync for click-to-call, directory access and...

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Our friends at the Carroll Technology Council are bringing the Ignite presentation to Carroll County this Thursday, January 31st from 6:30-9 pm at the Carroll Arts Center in Westminster, MD. Presenters at Ignite share inspirational personal and professional stories in 20 slides over a period of 5 minutes. It's a very fast paced, high energy format that has occurred in over 100 cities nationwide, including New York...

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Dictionary.com defines dogma as an official system of principles or tenets concerning faith, morals, behavior, etc. It's important to have principles and stand behind them. As a dog owner, I like to focus on the dog in dogma, because we can actually learn a lot from dogs. These are not always positive lessons; the expression "dog eat dog" is not one I will be promoting, at least not...

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Last week, representatives from Teltek, Telarus and Comcast assembled to discuss a collaborative effort on behalf of the three companies to offer the very best service provider solutions to Teltek clients. Teltek has provided carrier service facilitation to our clients for over fifteen years, but we are always looking for ways to expand on that offering! A few members of the group posed for a photo, notice the...

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Calvin in Rockville, MD asks: Some of our employees want to use their own smartphones, laptops and tablets in the office. Is it a good idea to allow this? If so, what is the best way to integrate these devices into our workplace? Allowing your employees to use personal electronic devices  at work has some advantages; the wireless nature of them allows for a little more physical freedom and this...

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Dave Pruznak   Teltek’s Project Coordinator, Dave Pruznak was featured in yesterday’s People on the Move section of the Baltimore Business Journal! You can access the writeup at this link: http://www.bizjournals.com/baltimore/potmsearch/detail/submission/1381621 Dave came to work for Teltek in July of 2012 and started out helping Bobby manage the helpdesk and fielding requests from our telecommunication and IT customers. He brings knowledge of networking analysis, design, implementation and support and has a diverse background in technology...

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Clicking on a link can lead you to a great new discovery or a world of trouble. How do you know if that link is legitimate or a gateway to a malicious site? We have a few tips to help you decide if it's safe to proceed.   1. Be Suspicious: If you receive an unsolicited link from someone you do not know or a link offering you something...

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