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March 2013

Patrick in Falls Church, VA asks: When filling out online forms, I'm often asked to enter a security code or CAPTCHA. What is the reason for this annoying extra step? CAPTCHAs are yet another weapon designed be used in the war against spammers, bots and scammers. A CAPTCHA is a program that protects websites against bots by generating and grading tests that humans can pass but most...

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There are many options to consider when a business decides to start phone/internet service with a new carrier or arrange for service to begin at a new location. Below, we have outlined four of the most common delivery methods for providing service to a building: 1. Copper infrastructure: Type of service: T1/PRI and/or analog lines. This is the traditional way that service has been delivered to homes...

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Pocket knives are not the only items that may be enjoying a little more freedom on planes soon. A working group commissioned by the FAA is now reviewing the ban on the use of electronic devices during takeoff and landing and a relaxing of these rules could happen as early as late 2013. While the policy prohibiting cell phone usage is not being reconsidered, tablets, laptops and similar gadgets may soon have more flexibility...

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You might not know this, but I have a dog. She's a wonderful companion who is very sweet and still very active for her age of approximately 14. I don't know exactly how old she is because she is a rescue from an animal shelter. Anyway, she has a fantastic personality, but she's very sad because she recently lost her constant companion of twelve years who...

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The TELES CELLX® cellular gateway is a helpful device to have in place as a disaster recovery tool to back up your phone system. This product can support ISDN, PRI, analog or VoIP Telephony connections. In the unfortunate event of landline or IP network failure, voice service is automatically and temporarily re-routed over the cellular network so your business can continue to place and receive calls until the...

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Avaya Meeting Exchange 6.2 became generally available in February 2013. Meeting Exchange® is a fantastic collaboration tool that is flexible, easy to manage and cost-effective. This product combines proven audio conferencing capabilities from Avaya with an array of market-leading enterprise collaboration tools to provide enterprise users with the ability to launch and manage virtual conferences. The feature and deployment options provided by Meeting Exchange allow users to customize...

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Did everyone have an enjoyable St. Patrick's Day? I sure hope so, my day was really fun :)   It's tough to have such a popular party day fall on a Sunday since it's a "school night" for most of us. In case you had a few too many green beers (or margaritas) yesterday, I have compiled some hangover cures I found online. Mondays are difficult enough...

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Jennifer in Arlington, VA asks: How often should I back up my computer and how do I accomplish this? In the technology realm, backups and redundancies are a way of life. In the event of power loss, theft or disaster, you want to make sure everything on your computer is saved somewhere. Items you will want to back up frequently include your: *operating system *documents *applications *media: photos, video and music There are two types of...

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