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October 2013

Toll Fraud?  You might ask . . . is she referring to someone swiping my EZ-Pass? While that would also be extremely aggravating, no, actually I’m talking about hackers attacking your phone system and racking up massive long distance charges on your account.   This can result in tens of thousands of dollars in fraudulent charges showing up on your bill. Hackers can gain access to your...

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-- This past week, two Washington, DC based Teltek customers have reported that someone has contacted their office representing themselves as an Avaya employee. In these calls the caller stating that “the Avaya phone system they [customer] are using has been discontinued and they must upgrade to be able to get support”. In both cases this was reported to Teltek and it was determined to be...

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scru·ti·nize  /ˈskro͞otnˌīz/  vb  To examine or inspect closely and thoroughly.  Do you have the information that you need to properly manage and secure your network?  Dell SonicWALL has released a powerful analytical tool, Scutinizer, which will allow administrators to optimize, troubleshoot, and safeguard their networks from poor performance, intrusions, and abuse through the use of customizable reports and “easy-to-understand visualizations.”  With these tools you will be...

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Is the drive on your computer or server making clicking, grinding or whirring sounds?  If so, don’t pass go, don’t dial a friend but do immediately shut down your computer to avoid permanent data loss.  If you had been backing up your data this might be as simple as a component replacement.  However, if you’re caught off guard, never assume data is unrecoverable.   Teltek has partnered...

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Avaya announced that the 9620L/9620C IP Deskphones and their related accessories will no longer be available for sale as of March 2014.  However, they will continue to develop and enhance the current models in the 9600-Series IP Deskphone line.  Avaya recommends that the 9601/9608/9611G/9621G/9641G IP Deskphones be considered as alternatives. “The newest IP Deskphones in this series provide leading edge capabilities, support hundreds of existing...

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Comcast has updated their internet offerings to entice new business customers top come aboard.  The updates include: Significant price reductions for their Deluxe plans (50/10 and 100/20) Added a new speed tier; the Deluxe 75 Launching Deluxe 100+ (100/20) in new markets Perhaps you’ve looked at Comcast before and it wasn’t offered in your area or perhaps you’re in the market for a new ISP overall. ...

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 The Chromebook 11 was just announced by Google and HP.  This new 11” laptop boasts a super sharp screen and run’s the Chrome OS.  You’ll have your choice of colors – basic white and black and for those who are partial to color there will be options with blue, green or yellow accents.  However, it’s the $279 price point that caught my attention; especially since...

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Before iPhone and Android dominated the marketplace Blackberry was the original frontrunner in the smart phone race.  So much so that use of the term “crackberry”, a slang term used to describe the excessive, almost addictive use by its owners, was so widespread that it was added to Webster’s Dictionary in 2006.  However, popularity of these devices has faltered in recent years and the company’s...

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While this is traditionally not something that we would sell; we realize that this is something that many of our customers might have in their office or at home. Schneider Electric has recalled surge protectors due to a fire hazard. The surge protectors being recalled can overheat, smoke and melt.   Please take a moment to double check your surge protectors, particularly if you’ve had them...

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