The newest Chronicall module, Agent Dashboards, is just what you need to take the “work” out of teamwork and turn each agent’s desktop into a powerful and connected Chronicall workstation.
Agent Dashboards bring real-time data to each agent’s screen with customizable desktop widgets, pop-up call notifications, DND and logout reason codes, the ability to specify call notes and account codes, and much more, all without needing to open the main Chronicall interface.
Click here for Fast Facts on Agent Dashboards
If you are already a Chronicall user and would like to add the Agent Dashboards Module or if you would like to discuss an overall call monitoring solution for your business, please give us a call to discuss your needs and put together the right solution for your business.
Teltek is a Certified Avaya Business Partner, NEC Dealer, and Microsoft Partner with two locations in the Baltimore Metropolitan area. We specialize in providing one call technology support for small to mid-sized businesses and nonprofits in Maryland, Washington, DC, Virginia