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March 2014

We’re often asked to help our clients with display options for your conference room and connecting their staff, wherever they work (in office, no office, mobile office, home office) with technology.  What if you could take that a step further and connect and share content with your staff internally and clients externally regardless of where they are and how they’re connecting?   The speed of business is...

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Perhaps you've just gotten notice from your carrier that there will be an upcoming rate increase.  Or, perhaps you just haven’t looked at the bill in so long you don’t know if what you’re paying is competitive any longer.  An audit of your communications bills might be just what the doctor ordered! An audit is a deep dive analysis of what you’re paying for and what your...

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    Technically speaking, HDMI (High Definition Multimedia Interface) provides an interface between audio/video devices, such as DVD players, Blu-ray players, cable, satellite set-top boxes, audio receivers, projectors, and digital displays.   HDMI Cables An HDMI cable transmits the highest resolution signal for both video and audio. If both devices contain an HDMI port, they can be connected. But, different solutions require different types of HDMI cables depending on the...

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Teltek congratulates twtelecom for making the Forbes’ “America's 100 Most Trustworthy Companies” list.  tw telecom is the ONLY large, national telecom company to achieve this recognition.   The list is the result of proprietary ratings provider and investment adviser, GMI Ranking’s, careful review of accounting and governance policies of over 8,000 publicly traded companies in North America.  In reviewing the companies GMI focused on key indicators of a company’s...

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What do I do with my old “stuff?”  What do I do with my old “stuff?”  I thought it was appropriate to follow my last post about Technology Lifecycle Strategy with one focusing on what to do with the actual “stuff” at the end of its lifecycle in your organization.   As our reliance on technology and the quest to possess the latest and greatest tools continues...

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Want to make your team more reachable, responsive and productive? Lease a NEC SL1100 phone system for 0% on a 36 month plan.    The SL1100 Features    IP Technology    Mobility Options    Voicemail    Call Accounting    Automatic Call Distribution (ACD)    SL Desktop Suite (Unified Communications)    Network Remote Office Locations    Selection of IP and Digital Handsets   PROMOTION ENDS MARCH 31, 2014.   Call...

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As your customer’s expectations increase, making sure your team has the right technology to ensure efficiency and accuracy can prove to be a make it or break it for your business.  In the connected world, requirements are always expanding and changing and many businesses find it challenging to stay ahead of the curve.   While “bleeding edge” technology isn’t the answer for most businesses, there is a...

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Rather than licensing every single user the combined logging and reporting license (X0001) allows you to monitor all the extensions in an IP Office for historical reporting.  However, if real-time monitoring is what you need, the Realtime Agent seat (X0016) will fit the bill.   The base license includes unlimited number of "Supervisor" licenses.  Once you have set up the supervisor profiles you’ll need, you can easily...

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According to The Baltimore Sun news, “A cyber attack forced Carroll County, Maryland Public Schools to shut down their computer network on Feb. 25, 2014 the Denial-of- Service attack that overwhelmed the school system’s firewalls.” After reading this posting, you are probably asking yourself, What is a Denial-of-Service attack and what is the purpose of a Firewall? Denial of service is a type of attack that can...

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