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August 2017

In an effort to provide more information on our Technology Expense Management service, we developed a series of five articles. Today’s piece will be followed by weekly articles outlining various aspects of Teltek and the expense management process.   Small businesses deal with multiple technology vendors (phone system, IT, printers, utilities, etc.). Often, they find it difficult to manage these costs effectively. In short, they need...

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  What is SIP Trunking?   SIP (Session Initiation Protocol) trunking is a telecommunications technique made possible with VoIP (Voice Over Internet Protocol) phone systems. SIP trunking provides a virtual connection over the internet, unlike traditional phone systems, which are physically connected to a phone company through landline telephone lines. Although multiple lines are shared, call volume is increased and each user can still have a direct inward...

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Simplify Your Telephone System with Hosted IP PBX

Hosted IP PBX is a cloud-based VoIP (Voice Over Internet Protocol) business telephone service that is provided virtually over the internet. Data, voice and video are combined into a single line and the system exists in the cloud, so less equipment and cabling is needed. The scalable nature of this solution makes it suitable for businesses as small as a proprietor that is looking for...

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Common VOIP Security Issues

When most small businesses set up their phone and internet services, they agree to the price quoted by the vendor without any negotiation and suffer through months of confusing bills, steep prices and inadequate service. Teltek has years of experience negotiating with phone and internet carrier services for the best rate and the best quality, for businesses both large and small. How can managed carrier...

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Debi Nicoli teltek

Debi Nicoli, President & CEO, Teltek     In 2016, Teltek became a Maryland Certified, Woman-Owned Minority Business Enterprise (MBE), Disadvantaged Business Enterprise (DBE) and Small Business Enterprise (SBE).   Teltek has been providing phone systems, IT support, and voice and data cabling since 1996. Earning these certifications allows us to reach an even broader community. Debi Nicoli, Teltek’s President & CEO, looks forward to the new business relationships that...

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