Voice over Internet Protocol (VoIP) is a powerful tool that helps businesses in the modern world to stay more connected than ever before. However, just like any new technology, there are also people who want to exploit the tool for their own gain. Every small business needs to know about the most common VoIP security threats and partner with a skill cybersecurity company like Teltek.
The Most Common VoIP Security Threats
- Phishing: This is common across websites and platforms, including with VoIP. Phishing involves a criminal posing as a trusted institution like a bank or email provider to try to gain access to an account, get password information or more. Instead of responding immediately to every alert you receive via phone or email, think critically. Contact the bank or provider directly with the phone number listed on your statements first.
- Viruses and Malware: Any VoIP system that utilizes software and softphones is vulnerable to these VoIP security threats. Just like any other internet application, your system could be subject to malware, viruses and worms. You should work with a cybersecurity partner to ensure your system has the proper antivirus software and that things are being updated to protect against the latest threats.
- Eavesdropping: It might seem old school, but eavesdropping is one of the biggest VoIP security threats. Many hackers will listen in on calls to try to gain information like passwords, phone numbers, names and more. In many cases, this information can give them access to voicemail systems, call forwarding information or even billing information. The eventual goal is typically outright service theft. In other words, you will end up paying for their calls—and that could be pretty expensive!
- Service Theft: As we just mentioned, this VoIP security threat leaves you paying for someone else’s service. If the data your VoIP system is sending isn’t encrypted, that makes user data vulnerable to being intercepted and stolen. Over half of the VoIP attacks reported last year were SIP-related service theft.
Partner with Teltek to Avoid VoIP Security Threats
Teltek is a leader in IT and cybersecurity solutions for businesses of every size. Our unique approach to meeting any business’s IT needs for a single fixed price is part of what makes Teltek different. If you are ready to learn more about Teltek and our Total Care Assurance solutions, contact us today for a free consultation at 1-866-9-TELTEK or 410-552-6580.