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How Teltek Provides Business Support for Avaya Phones in Maryland

How Teltek Provides Business Support for Avaya Phones in Maryland

Avaya phones have long been a popular option for businesses, but many companies now find themselves without reliable support. Avaya’s delay in moving to the cloud hurt many of its partners, forcing some to go out of business and leaving their customers stranded. Those looking to add business support for Avaya phones in Maryland should connect with Teltek today.


How Teltek Provides Business Support for Avaya Phones in Maryland


We’ve been an Avaya partner for more than two decades and offer experience installing, maintaining, and upgrading Avaya products. We support a variety of Avaya Systems, including Avaya IP Office, Avaya Cloud Office, Avaya Partner ACS, and Avaya Merlin Magix. When we work with any client, we ensure that you have the right size system and the right level of support for your organization. When providing business support for Avaya phones in Maryland, we’ll work with you to ensure you are receiving the right level of service for your company’s size and needs.


Assessing and Transitioning Your System


Here at Teltek, we take a personal approach to provide service. We offer in-person onsite assessments where our experts can often find unforeseen challenges. This onsite assessment helps us determine what level of service your company currently receives and how it can be altered to fit your needs. Once a direction has been selected, we can set up support for your Avaya phone and unified communications system.


Solutions Outside of Avaya


While Avaya provided a quality product, it might not be the right fit for your company. At Teltek we offer alternatives like Nebulosity that may be a better fit for your needs. We can either transition your old system to our support to ensure you receive important updates and upgrades or move you to another unified communications system that more accurately fits your needs.


Important in the Time of COVID


The past few months have emphasized the need for a working and effective communications system. With more and more employees working remotely, businesses today need the right tools to keep employees connected and working wherever they may be. The fall of Avaya’s partner network brought unique challenges, but it also provides opportunity. Businesses can use this time to rethink the communications systems they use and upgrade to the perfect system for their business needs.


Let Teltek Manage Your Avaya Phone


Teltek is a leader in VoIP and unified communications services. We offer a proprietary approach to meeting any business’s needs.  We support existing Avaya phone systems and can help mitigate from Avaya IP Office to the cloud. If you want to learn more about Teltek and how we can help, contact us today for a free consultation at 1-866-9-TELTEK or 410-552-6580.

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