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VOIP System Product Roadmap for 2024

Ready to upgrade your communication game?

With Teltek Systems, the possibilities for your business are endless. We are excited to announce our Product Roadmap for 2024, designed to bring you the latest and most innovative solutions for your communication needs.

Q1, 2024 – E911 Product and Network Deployment:
Experience peace of mind with our Nomadic E911 deployment for all remote users. This feature, available in the USA and Canada, automatically updates the Emergency Response Location (ERL) associated with a device or endpoint used with 8×8 Work, ensuring the safety of your team members.

Additionally, we have updated our call recording services to the latest version, optimizing the service for your convenience.

Q2, 2024 – New Features and Collaborations:
Take your communication to the next level with our new features and collaborations launching in Q2. Our My Cloud Messenger Android app allows for inbound messages to be handled like a call queue, perfect for those with Call Center features on their phone systems.

We are also excited to introduce our Device as a Service program, making it easier for you to upgrade and stay up-to-date with the latest technology. Our MS Teams Direct Routing Program offers advanced documentation and marketing strategies for seamless integration with your team.

Internal updates such as MetaSwitch MFA and SSO enhance the security of our platform, ensuring complete protection for your business.

Q3, 2024 – New Hosted PBX Platform and UCaaS Integration:
Mark your calendars for June 3rd, as we launch our new Hosted PBX Platform and My Cloud UCaaS Portfolio. Experience a whole new level of communication with our robust platform and integrated features.

Our MS Teams UCaaS Integration offers a seamless connection between the two platforms, making it easier for your team to collaborate and communicate efficiently.

In addition, we are giving you the power to choose between using MS Teams or Zoom to power your MaX Meeting app, allowing for a customizable experience through MetaSwith.

Q4, 2024 – Messaging Campaign Registration and Call Recording Enhancements:
In Q4, we are introducing our Messaging Campaign Registration (the 10DLC), a compliance feature to prevent spam text messages. This not only improves the communication between sender and receiver but also enhances the security of your business.

For those who utilize our call recording services, we have added storage and transcription capabilities, making it easier for you to manage and access your recordings.

We are continuously striving to bring you the latest and most innovative solutions to elevate your communication experience. Stay tuned for more updates and be ready to take your business to the next level with our products and collaborations.

Teltek Blogger


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