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Author: Chris Nicoli

As the COVID-19 crisis continues to evolve, the calls have been pouring in from Teltek clients requesting telecommuting options for their staff. Fortunately, cloud-based Voice Over Internet Protocol (VOIP) technology makes remote work super easy, and also offers a variety of options. Nebulosity offers features well beyond standard call forwarding, twinning and voicemail to email; with a properly configured system, you can seamlessly integrate your...

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Whether you’re in a small office, have multiple locations around the globe, or are taking work remote (which is more important now than ever), communication is key.   Your office phone system should facilitate the communication you need – effectively and cost-efficiently. But it can be difficult to identify what will work in your context.   There are plenty of phone brands, which can add a bit of complexity...

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google voice hipaa

Yes, Google Voice can be HIPAA compliant if it’s used under a HIPAA secure G Suite account according to HIPAA guidelines.   There is some nuance to this. Let’s unpack it with questions like:   Why is compliance possible? How can I make Google Voice HIPAA secured? What does HIPAA compliance mean? Is Google Voice Compliant with Kari’s Law and Ray Baum’s Act? Will Google Voice work for...

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If you’re looking for a business phone system, you’ve almost certainly come across Avaya.   Avaya offers a wide breadth of phone solutions, including cloud services, unified communication platforms, and hardware (phones and more). They’re one of the giants in the phone industry, serving the majority of Fortune 500 firms, but they also have a comprehensive selection of great offerings for smaller businesses.   At Teltek, we provide and...

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