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Author: Teltek Blogger

Join Fair at ITT Technical Institute

On Friday, June 5th, Teltek will be hosting a table at the Spring Baltimore Business Journal Expo. The BBJ Spring Expo is being held at the Hunt Valley Inn located in Cockeysville, Maryland. We hope to make some great connections and inform our audience about what Teltek does!   Teltek is your one-call technology provider, specializing in installing and supporting phone systems, computers, and cabling. We also...

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Thank you for your continuous support! To better serve you, we have added a new Account Management position to enhance your customer service experience and offer a single point of contact. Heather Lane has assumed the role of Account Manager and will be managing our service agreement clients. Heather will be responsible for ensuring that all of our existing customers are happy and resolving any outstanding,...

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Avaya acquires Esna, "a provider of real-time collaboration and communications software, to accelerate the adoption of communications-enabled applications for both enterprises and midmarket companies." With this acquisition Avaya "will: enable the simple integration of multi-vendor communications -- regardless of platform -- into cloud-based applications offer an embedded, browser-based client will provide end users with one-click access to unified communications without leaving the applications or devices they...

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Building on the popularity of its search engine, Chrome is a free browser in the ever growing family of Google products.  Since 2008, Chrome has offered an alternative browsing option for Microsoft's Internet Explorer, Firefox and Safari.  In 2013 I officially made the all out switch to Chrome as my go to browser.  While I'm by no means a master, here are a handful of...

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Decrease charges, increase productivity and maximize your interaction with your clients.  Sounds great, right?! Todays phone systems have a host of features that will allow you to do just that. However, you might be priced out of the market to get all of the features and functionality that  your business needs with on-premise solution but a Cloud-Hosted PBX can get you what you need, now, at...

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Most likely, your telephone system is important to your business and its productivity. This means you should have a dependable, efficient and flexible phone system—which is why most people are switching to Voice over Internet Protocol (VoIP) telephone systems. If you are still not sure about switching to an IP phone, here are 8 reasons you should consider it:   1. Direct Inward Dial (DID). This feature allows calls to...

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Skype, a popular communications tool and part of the Microsoft family, now comes in two flavors:  the consumer version we’ve come to know and love and Skype for Business, a feature rich alternative for those needing more out of the communications service. Skype in either variety offers the ability to communicate via text, voice and video over WiFi or a cellular data plan, with virtually...

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Their past security woes with Internet Explorer have had many running, not walking to competitive products like Firefox, Chrome and Safari. Microsoft Edge browser aims to improve security and inspire confidence in Microsoft from users.   In a recent blog post, Crispin Cowan, Senior Program Manager, Microsoft Edge, talked about how his team is building a better browser. In summary, he asserts that security is most often compromised...

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I'm constantly "doodling."  Ever since I was a kid I would find myself aimlessly drawing designs on my notebooks and papers while listening to a story, lecture or now during a meeting.  Was I not paying attention or distracted?  I think it actually helps me focus and there's data to support that theory.  The current research in the fields of neuroscience, psychology and design are...

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Secure Your Voice Using VOIP

Have you gotten hit with an enormous bill from your provider and have no idea where the charges came from? You may be a victim of telephone fraud—yes, telephone fraud. We have all heard of credit card fraud and identity fraud, but what is telephone fraud? People can hack into your telephone system and make international, long distance calls, and even listen to and monitor...

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