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Author: Teltek Blogger

Avaya acquires Esna, "a provider of real-time collaboration and communications software, to accelerate the adoption of communications-enabled applications for both enterprises and midmarket companies." With this acquisition Avaya "will: enable the simple integration of multi-vendor communications -- regardless of platform -- into cloud-based applications offer an embedded, browser-based client will provide end users with one-click access to unified communications without leaving the applications or devices they...

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Building on the popularity of its search engine, Chrome is a free browser in the ever growing family of Google products.  Since 2008, Chrome has offered an alternative browsing option for Microsoft's Internet Explorer, Firefox and Safari.  In 2013 I officially made the all out switch to Chrome as my go to browser.  While I'm by no means a master, here are a handful of...

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Decrease charges, increase productivity and maximize your interaction with your clients.  Sounds great, right?! Todays phone systems have a host of features that will allow you to do just that. However, you might be priced out of the market to get all of the features and functionality that  your business needs with on-premise solution but a Cloud-Hosted PBX can get you what you need, now, at...

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Most likely, your telephone system is important to your business and its productivity. This means you should have a dependable, efficient and flexible phone system—which is why most people are switching to Voice over Internet Protocol (VoIP) telephone systems. If you are still not sure about switching to an IP phone, here are 8 reasons you should consider it:   1. Direct Inward Dial (DID). This feature allows calls to...

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Skype, a popular communications tool and part of the Microsoft family, now comes in two flavors:  the consumer version we’ve come to know and love and Skype for Business, a feature rich alternative for those needing more out of the communications service. Skype in either variety offers the ability to communicate via text, voice and video over WiFi or a cellular data plan, with virtually...

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Their past security woes with Internet Explorer have had many running, not walking to competitive products like Firefox, Chrome and Safari. Microsoft Edge browser aims to improve security and inspire confidence in Microsoft from users.   In a recent blog post, Crispin Cowan, Senior Program Manager, Microsoft Edge, talked about how his team is building a better browser. In summary, he asserts that security is most often compromised...

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I'm constantly "doodling."  Ever since I was a kid I would find myself aimlessly drawing designs on my notebooks and papers while listening to a story, lecture or now during a meeting.  Was I not paying attention or distracted?  I think it actually helps me focus and there's data to support that theory.  The current research in the fields of neuroscience, psychology and design are...

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Secure Your Voice Using VOIP

Have you gotten hit with an enormous bill from your provider and have no idea where the charges came from? You may be a victim of telephone fraud—yes, telephone fraud. We have all heard of credit card fraud and identity fraud, but what is telephone fraud? People can hack into your telephone system and make international, long distance calls, and even listen to and monitor...

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Check out the video to learn how Avaya helps Carlo's Bakery take the Cake Boss!!   Picture it, you're a family owned and operated business that's been going strong since 1910.  You have a great reputation in your neighborhood (and in NYC which is right across the river) and you want to grow.  You're offered and accept the marketing opportunity of a lifetime.  Now the...

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After operating on a Nortel phone system for over 10 years previously, Standard Plumbing was primed for an upgrade.  They were able to  improve communications with their customers and collaboration with their employees across their 50 locations and the corporate office  with the new system that included Outlook integration, IM and presence features.  Check out the Video: Standard Plumbing, "effective, efficient, faster" using Zultys' unified communications Whether...

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