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Author: Teltek Blogger

Two more terms we hear getting thrown around over the past few years are Cloud Computing and virtualization. While both are helping businesses to make the most of resources and lower costs they quite different.   Simply put, virtualization is the process of simulating “virtual” versions of infrastructure resources, such as computing environments, operating systems, storage devices or network components, as opposed to creating actual or physical versions...

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I recently received an email from the CIO of MCL Direct, a marketing and distribution firm that represents the increasingly popular universal phone system call accounting and call recording software. At the bottom of his email he had his November thought: “I believe two people can look at the exact same thing and see something totally different”. What a simple but great set of words!   This got...

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The newest Chronicall module, Agent Dashboards, is just what you need to take the “work” out of teamwork and turn each agent’s desktop into a powerful and connected Chronicall workstation. Agent Dashboards bring real-time data to each agent's screen with customizable desktop widgets, pop-up call notifications, DND and logout reason codes, the ability to specify call notes and account codes, and much more, all without needing...

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When it comes to connectivity, all of the options (and incessant marketing) can be a bit overwhelming.  How do you decide what’s best for your business?  How can you compare the different options?   That’s where partnering with the Teltek team can help.  We can explain the different options and help you decide what is best for your organization.  Lately, we’ve been fielding a lot of questions about...

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Whether you’re a traditional office, a retailer or in hospitality, offering Wifi to your patrons, guests and employees is almost expected nowadays.  Great news -Comcast now offers two Business WiFi services for their business customers in this area at no extra cost! Public WiFi (Xfinity WiFi Hotspot) – a public WiFi connection for patrons and customers Private Business WiFi – a private/secure WiFi connection to...

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 . . . posting another open letter to consumers on its website.   The letter tells consumers that the “for sale” sign has been taken down after a strategic investment from Fairfax Financial amongst others,  “which represents a vote of confidence in the future of BlackBerry.”  BlackBerry further asserts that they have a renewed focus on getting back their “heritage and roots – delivering enterprise-grade, end-to-end mobile...

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  <div align="center" style="border: 1px solid rgb(204, 204, 204); width: 140px; text-align: center; color: rgb(249, 249, 255); font-size: 12px; font-weight: bold; background-color: rgb(142, 9, 44);"><a style="color: rgb(249, 249, 255); font-size: inherit; text-decoration: none;" href="http://mycountdown.org/My_Countdown/My_countdown/">My Countdown </a></div> //   For small businesses this year, New Year’s Eve won’t just be a time to reflect on their progress over the past 12 months.  If you’re looking to improve your business,...

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tw telecom, a market leader in of managed services, including business ethernet, converged and IP VPN solutions to enterprises across the U.S., announced a multi-market expansion that increases its metro fiber footprint approximately 17% The Company will extend its innovative capabilities and services to more customer locations to further support its enterprise, data center and cloud connectivity with five new markets nationwide, including Philadelphia and Richmond...

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It feels like it was just yesterday that it was 2001 and then I blinked and BOOM It’s almost 2014!  I mention this because while the pending end of support date for the beloved Windows XP seems far off, April 8, 2014 is right around the corner.   Current Windows updates include bug fixes, patches and security updates for the latest viruses.  These updates will no longer...

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Whether you call it telecommuting or telework, employees working remotely is on the rise.  According to the 2010 Census 10% of the American workforce reported working from home at least one day a week.  Over the years the typical teleworker has evolved from being isolated to predominately low skill jobs to being implemented across industries, positions and income levels. The ultimate win/win scenario, the benefits of...

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