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Author: Teltek Blogger

Tax Day is not the only noteable event today. This week, April 14-20, 2013, is National Public Safety Telecommunications Week. The purpose of this designation is to recognize the men and women who answer and respond to emergency calls by delivering instructions to the callers and dispatching paramedics, police and fire personnel. These emergency communication professionals are the first ones contacted in times of crisis and it's...

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Although Avays and Cisco are direct competitors, that does not mean they can't share a few customers! Avaya is acknowledging that a company's Unified Communication needs may not always be met by a single product or manufacturer, it's can also be a joint effort. In addition to working well with Cisco products, Avaya's unified communications products can also complement Microsoft's Lync Server.   In a Network World interview, Avaya's CEO, Kevin Kennedy revealed a...

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Lynn in Washington, DC asks: How do I prevent my kids from accessing web sites that feature adult content? First of all, you should check your Internet history files to find out what kinds of sites your kids are exploring. This will give you an idea of what needs to be blocked. In your web browser, click on the history tab. It will open a list of...

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Three office locations are not enough for Teltek! Recently we acquired space on Main Street in downtown Westminster that is adjacent to our main office, otherwise known as World Headquarters. Business is booming at Teltek and that led us to hire additional team members, which created a need for more room. The new area features several workstations and space for a conference room. A photo of our work...

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If you’re using Windows 8 on a tablet, it’s pretty easy to navigate the new OS. But if you don’t have a touch screen, here are some keyboard shortcuts to help you get to what you’re looking for as quickly as possible. Below are 10 of our favorites, in alphabetical order!   1. Windows Key + C: Displays Charms menu 2. Windows Key + D: Activates Desktop mode 3....

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Holly from Timonium, MD asks:   What is the best way to clean my computer screen, keyboard and mouse?   Thank you for asking. We all want a sanitary work environment, but if you use the wrong products or techniques to clean your electronics, you could cause more harm than good. Below, I have outlined the best way to clean each component. Before starting the cleanup, turn off and unplug...

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[caption id="attachment_10049" align="aligncenter" width="283"] The NEC SL1100[/caption] The NEC SL1100 is a very intuitive, flexible and affordable phone system. Release 3.0 brings enhancements to some of its most appreciated features. These improvements are outlined below: SMDR Buffer Expansion (from 320 calls to 4000 calls): Station Message Detail Recording (SMDR) provides a record of both system trunk calls and internal calls. The SMDR feature now buffers up to 4000 call records per...

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Last week, Chris Nicoli, one of Teltek's Managing Partners and Teltek founder, Bob Nicoli attended a Membership Lunch at the Carroll County Chamber of Commerce. The Guest Speaker at the luncheon was First Sergeant Matt Eversmann (Ret.), the real life inspiration for the epic film, Black Hawk Down, which recounted the 18 harrowing hours in 1993 when US soldiers were trapped in a hostile district of Mogadishu, Somalia....

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Last week, an epic cyber attack on a spam-blocking company slowed global internet services and the effects could be ongoing, according to experts. Spamhaus, a London and Geneva-based non-profit gro up which publishes blacklists to help its customers identify known spammers, announced that it had been hit by "distributed denial of service" (DDoS) attacks for more than a week. Until recently, this company was successfully blocking as much as 80%...

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