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Author: Teltek Blogger

Rebecca in Harrisburg, PA asks: My office has a strict No Social Media policy, but our employees still frequent Facebook and Twitter and it's affecting our productivity as a company. What steps can we take to prevent this from happening?   First and foremost, make sure your employees know about that policy. It should be in writing and clearly outline what is permitted and what is not acceptable...

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It's not every day that your home team is in the Super Bowl, the biggest sporting event of the year! Living in Baltimore City is an awesome experience and watching how this city rallies around our team is a sight to behold!   Every Purple Friday of the football season was widely recognized in Baltimore with the wearing of team jerseys and flags and banners hung everywhere just added...

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Starting Monday, February 4th, Avaya's price increase on certain phone models and other equipment goes into effect. The approximately 10% price adjustment will primarly affect IP Office and Communications Manager products. Specifically affected are IP and Digital phones in the 1400, 9400 and 9600 series.   If you are on the fence about purchasing phones for your Avaya IP Office phone system or upgrading your current phone system to IP...

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When visiting the sites of prospective customers, our Account Executives and Technicians will sometimes report that they observed a "Frankensystem" otherwise, known as a disaster waiting to happen.   Here are a few examples of Frankensystems:   *a collection of various analog phones wired together *multiple answering machines being used in lieu of voice mail *several power strips looped together   Frankenstein was a very scary creature due to the fact that he was built from...

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January 28th, officially known as Data Privacy Day, came and went earlier this week with very little fanfare. Canada, the US and 27 countries in the European Union have officially designated the 28th as a day to raise awareness about the importance of data privacy. While it's not a well-known event, it serves as a reminder to protect what is important to everyone these days.   Data Privacy Day's initiative originally...

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The Avaya IP Office 8.1 Feature Pack 1 became Generally Available December 17, 2012. This latest release of IP Office delivers new real-time collaboration capabilities: Video collaboration via integration with Avaya Radvision Scopia® products, video for the Avaya Flare® Experience for Apple iPad and Windows-based devices, enhanced mobility with a new IP DECT wireless phone and integration with Microsoft Lync for click-to-call, directory access and...

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Our friends at the Carroll Technology Council are bringing the Ignite presentation to Carroll County this Thursday, January 31st from 6:30-9 pm at the Carroll Arts Center in Westminster, MD. Presenters at Ignite share inspirational personal and professional stories in 20 slides over a period of 5 minutes. It's a very fast paced, high energy format that has occurred in over 100 cities nationwide, including New York...

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Dictionary.com defines dogma as an official system of principles or tenets concerning faith, morals, behavior, etc. It's important to have principles and stand behind them. As a dog owner, I like to focus on the dog in dogma, because we can actually learn a lot from dogs. These are not always positive lessons; the expression "dog eat dog" is not one I will be promoting, at least not...

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Last week, representatives from Teltek, Telarus and Comcast assembled to discuss a collaborative effort on behalf of the three companies to offer the very best service provider solutions to Teltek clients. Teltek has provided carrier service facilitation to our clients for over fifteen years, but we are always looking for ways to expand on that offering! A few members of the group posed for a photo, notice the...

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Calvin in Rockville, MD asks: Some of our employees want to use their own smartphones, laptops and tablets in the office. Is it a good idea to allow this? If so, what is the best way to integrate these devices into our workplace? Allowing your employees to use personal electronic devices  at work has some advantages; the wireless nature of them allows for a little more physical freedom and this...

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