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Author: Teltek Blogger

Dictionary.com defines dogma as an official system of principles or tenets concerning faith, morals, behavior, etc. It's important to have principles and stand behind them. As a dog owner, I like to focus on the dog in dogma, because we can actually learn a lot from dogs. These are not always positive lessons; the expression "dog eat dog" is not one I will be promoting, at least not...

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Last week, representatives from Teltek, Telarus and Comcast assembled to discuss a collaborative effort on behalf of the three companies to offer the very best service provider solutions to Teltek clients. Teltek has provided carrier service facilitation to our clients for over fifteen years, but we are always looking for ways to expand on that offering! A few members of the group posed for a photo, notice the...

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Calvin in Rockville, MD asks: Some of our employees want to use their own smartphones, laptops and tablets in the office. Is it a good idea to allow this? If so, what is the best way to integrate these devices into our workplace? Allowing your employees to use personal electronic devices  at work has some advantages; the wireless nature of them allows for a little more physical freedom and this...

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Dave Pruznak   Teltek’s Project Coordinator, Dave Pruznak was featured in yesterday’s People on the Move section of the Baltimore Business Journal! You can access the writeup at this link: http://www.bizjournals.com/baltimore/potmsearch/detail/submission/1381621 Dave came to work for Teltek in July of 2012 and started out helping Bobby manage the helpdesk and fielding requests from our telecommunication and IT customers. He brings knowledge of networking analysis, design, implementation and support and has a diverse background in technology...

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Clicking on a link can lead you to a great new discovery or a world of trouble. How do you know if that link is legitimate or a gateway to a malicious site? We have a few tips to help you decide if it's safe to proceed.   1. Be Suspicious: If you receive an unsolicited link from someone you do not know or a link offering you something...

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On January 8, 2013, Xima Chronicall Feature Release 3.4 became available to users. Chronicall is a call history and reporting tool for the Avaya IP Office phone system. It offers features designed to overcome the limitations of traditional call history and reporting software. A single site license allows you to report on all of your agents, groups, trunks and extensions without having to configure your...

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The flu outbreak is not the only bad news making us sick this week. A recently discovered vulnerability in Java software is wreaking havoc for users. Java is a programming language and computing platform that powers games and business applications and runs on billions of personal and business devices worldwide. By taking advantage of the Java flaw, criminals have a gateway to access the information on these devices. The U.S. Department of Homeland...

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This past October, Teltek attended a referral partner appreciation event hosted by Comcast at M&T Bank Stadium, home of the Baltimore Ravens! Attendees had lunch in the Ravens' locker room and heard a speech by Michael McCrary, former Raven's defensive end and member of the 2000 Super Bowl winning team. The speech was followed by a Q&A and autograph signing session with McCrary. Teltek's autographed photo of McCrary is proudly displayed in...

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Nathan in National Harbor, MD asks: Management has declared that our company needs to go paperless in 2013. What tools are out there to assist us with this goal? A paperless office is an accomplishment that has many benefits. It's cleaner, greener and more cost effective method of doing business. Since we have already implemented many procedures at Teltek to reduce our own paper usage, we are happy to...

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