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Author: Teltek Blogger

Atos, the official IT services provider for the 2012 London Olympics has diligently prepared to deliver its "Personal Best" efforts to defend against the various cyber attacks that threaten all types of technology systems associated with the games that begin later this week. Atos is an international information technology services company with 74,000 employees in 48 countries. Protecting the information and equipment at such an event is a massive effort;...

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  Ronald McDonald House Charities of Chicagoland and Northwest Indiana (RMHC(R)-CNI) recently opened the world’s largest Ronald McDonald House in Chicago’s Streeterville neighborhood. To enhance the care and support of the children and the families who stay with them, RMHC-CNI partnered with Avaya to bring Avaya IP Office into the house. Avaya IP Office provides RMHC-CNI with a flexible and reliable communications solution that ensures families and House...

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Some people insist that you can either be tech savvy or funny and that those two worlds rarely intersect, but that's not how we see it at Teltek. We try to find humor in everything and living in the technology realm daily provides many situations that inspire a giggle or two. The photo below was taken at one of our customer's offices:    A jammed printer is a very frustrating experience,...

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Our friends at Glass Jacobson recently announced that they are recognizing their golden anniversary by partnering with Junior Achievement to help support the future success of Baltimore's youth. We have a great relationship with Glass Jacobson and recently celebrated with them at our co-sponsored Bourbon Tasting event this past May. The accounting firm has committed to donating 150 volunteer hours over the next year, as well as fund raising for...

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  The latest update of Windows will be released to manufacturers in August and available to consumers by October. What's new for Version 8? Here are a few highlights: Fresh: The new Start screen, otherwise known as Metro Start (check out the screenshot above), consolidates all of your important information in one place, such as your contacts, local weather and your next appointment. Colorful tiles update social media and news feeds in real time to keep you current...

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Last week, Yahoo confirmed reports that 450,000 passwords and email addresses belonging to Yahoo Voices users had been breached from an older file from Yahoo Contributor Network, which contained Yahoo, Gmail, Hotmail and other email addresses. Yahoo Contributor Network is an online platform for people to share video, audio and slide shows While most of the leaked data appears to be outdated, the hackers may have been able to access personal,...

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Over the weekend I watched Mission: Impossible - Ghost Protocol on dvd. It's the fourth installment in a series of action movies starring Tom Cruise and inspired by the 60s TV Show by the same name. These movies feature a crack team of highly skilled covert operatives who know how to kick butt, speak foreign languages and deploy very cool hi-tech gadgets to save the day. They have exciting adventures all around the world, are...

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Avaya AuraWorkforce Optimization or AAWO is defined on Avaya's web site as an "analytics-driven offering that lets organizations capture, analyze and act on information to improve workforce performance, customer interactions and customer service processes." How can your company benefit from utilizing this product? AAWO accomplishes these objectives by extracting information and automating certain tasks through four essential functions: Contact Recording and Quality Monitoring: this feature provides a supervisor with the...

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One of the really cool features of the NEC DSX phone system is the Temperature Display.  This is an option that will show the outside temperature on the first line of the telephone display. The temperature reading is obtained from the National Weather Service and is based on the site’s Zip Code. On July 3, 2012, the National Weather Service made a change to their website which made...

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