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Author: Teltek Blogger

  Avaya IP Office users/prospective customers, download this brochure for a quick and easy to understand side by side comparison of the different Avaya digital and IP telephones available for the Avaya IP Office Small to Mid-Size Business Phone System.  Click here to download the brochure: Avaya IP Office Telephone Options 2012 By Teltek             --...

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  American Medical Writers Association’s (AMWA) Shari R. praised Teltek’s Technician, Dave on a job well done during the installation of AMWA’s new NEC SL1100 Business Phone System. AMWA is a Rockville Maryland-Based client of Teltek’s.   More than 20% of Teltek’s client base is comprised of nonprofits and associations in Maryland, DC and Northern Virginia. Pleased with the prior support she received on an Avaya Partner Phone...

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Service is a top priority at Teltek and since this is an aspect of the business I am closely connected to as interim Service Coordinator, I thought you might be interested in learning the inner workings of Teltek's Service Department. Most importantly, you need to know that troubleshooting and repair is one of our great strengths and each call that comes in is addressed as quickly...

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Last month, NEC announced that it will add earthquake sensing devices to its Connexive platform. Connexive is a cloud-based product designed to facilitate Machine-to-Machine (M2M) communication by connecting devices such as household appliances, automobiles, vending machines, industrial machinery, etc to a network. NEC is partnering with aLab, the Japanese firm who designed the device-which is able to detect minute acceleration in three directions. NEC will manufacture it. Sensors can be attached to key structural points of a...

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Avaya Legacy SME systems, including Merlin, Partner and Spirit are in End of Product Sale status. These systems are no longer in production and the cost of parts to maintain them is increasing. As of March 15th, 2012, Avaya is now only offering a maximum one year contract term for maintenance on these older systems. Multi-year terms are no longer available. The Legacy systems affected are listed below: Merlin Classic Merlin Legend Merlin Magix Merlin telephones PARTNER...

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It seems everyone had Mega Million Fever last week despite the tremendous odds stacked against winning it. Mike Catalano, chairman of the mathematics department at Dakota Wesleyan University in Mitchell, S.D., was quoted as saying "You are about 50 times as likely to get struck by lightning as to win the lottery, based on the 90 people a year getting struck by lightning," While the big drawing...

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A frequent call we get to our service deparment is one in which a customer describes a problem where they hear a fast busy when they pick up the receiver and can't get dial tone or make an outgoing call and all incoming calls go straight to voice mail.   The first thing we ask the customer to do is check to see if Do Not Disturb (DND) is activated of if they have directed...

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On March 13th, Dell announced that it signed an agreement to acquire SonicWALL, Inc., a leader in advanced network security and data protection. Analysts estimate the deal is worth between $1 billion and $1.5 billion. SonicWALL designs comprehensive security solutions that detect and protect networks from intrusions and malware attacks in addition to ensuring the integrity of data. The company has over 130 patents, registered and...

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  Earlier this month, Teltek attended a Carroll Technology Council meeting at which we learned more about the Carroll County Fiber Network (CCFN) and how this exciting project is progressing. The update was presented by Mark Ripper, the county’s Chief Information Officer. The CCFN is a public, non-profit, data communications network consisting of a 112-mile broadband infrastructure that will deliver high speed data and bandwidth to Carroll County residents. Construction of the...

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Telecommuting, or working from a location other than a standard office environment is becoming a very popular solution to implement by companies wishing to save money on expenses such as leasing office space, parking, utilities etc. The use of telecommuting is on the rise and more companies are trusting their employees to be as productive in their own home offices as they would be in the workplace. Wrike, Inc. a provider of social...

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