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Author: Teltek Blogger

Check out this preview of Windows 8 by Jensen Harris, Director of Program Management for Windows User Experience. This is Windows most end-user customizable product ever with great features like having touch screen capabilities with slide and swipe, slide and zoom. It’s fully integrated with all kinds of apps and has a really cool internet browser preview. One of my favorite features on the surface...

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With the proliferation of mobile workers, mobile devices are being used in the workplace more than ever, but users are challenged with security and bandwidth usage problems. SonicWALL® Mobile Connect™ unified client app now provides “in-office” remote access experience for users of Google Android devices. The app is available as a free download via the Android Market. This service is also available for iPhones and iPads. These users...

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Deborah A. Tillett is the new President and Executive Director of the Emerging Technology Centers (ETC), Baltimore City’s business incubator program and a venture of the Baltimore Development Corporation (BDC). Mayor Stephanie Rawlings-Blake and the BDC announced the news today. The ETC's official press release can be accessed here. Ms. Tillett's era of managing the ETC will commence on April 2nd and she replaces Ann Lansinger, who...

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                        The new ML440 Starter Kit is now available with a $150 rebate! To help promote sales of the ML440 IP DECT wireless handset on the NEC  SL1100 phone system, NEC has created the “SL1100/ML440 Starter Kit,” available now through September 30, 2012. This new Starter Kit provides a complete, in-building mobility solution that seamlessly integrates with...

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As someone who is fairly new to marketing, I'm always open to learning about and applying creative marketing strategies. A few months ago I listened to a set of CDs of the book "Groundwell: Winning in a World transformed by Social Technologies" by Charlene Li and Josh Bernoff. The term "groundswell" refers to the power of social media and how online users can utilize it to influence everything from fashion to...

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Accidents happen and sometimes your critical information is lost or inaccessible due to fire, flood, theft or simply a loss in power. Should this happen to you, have no fear, Teltek IT to the rescue! One of the services we offer is Data and Disaster Recovery, which is the process of salvaging information from damaged or corrupted storage devices such as internal or external hard disk drives, solid-state drives...

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A Teltek customer located in Baltimore City was having an intermittent problem making outbound calls. When they dialed certain numbers, there was a delay and the call abruptly ended. Teltek contacted the customer's service provider, Comcast, and opened a trouble ticket. Comcast ran tests and found no abnormalites on their end with the modem or circuit. Mark Baugher, Teltek's Head IP Engineer, logged into the customer's Avaya...

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Unified Communications (UC), is one of those hot buzzwords that gets tossed around, but what exactly is it and how can Teltek help you achieve it if that is a goal for your business? UC is best defined as the real-time integration of multiple communication solutions to optimize business processes and present a consistent, unified user interface and user experience across multiple devices and media types. A few examples...

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      Once again, Avaya has earned certification from the J.D. Power and Associates Certified Technology Service & Support (CTSS) program for “An Outstanding Customer Service Experience”. This honor demonstrates Avaya's commitment to serving the communications needs of their customers and the certification is valid for one year. The purpose of the CTSS program is to recognize companies that offer exemplary customer service when providing technology support both remotely...

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