logo

Select Sidearea

Populate the sidearea with useful widgets. It’s simple to add images, categories, latest post, social media icon links, tag clouds, and more.
hello@youremail.com
+1234567890

Author: Teltek Blogger

Deborah A. Tillett is the new President and Executive Director of the Emerging Technology Centers (ETC), Baltimore City’s business incubator program and a venture of the Baltimore Development Corporation (BDC). Mayor Stephanie Rawlings-Blake and the BDC announced the news today. The ETC's official press release can be accessed here. Ms. Tillett's era of managing the ETC will commence on April 2nd and she replaces Ann Lansinger, who...

Read More

                        The new ML440 Starter Kit is now available with a $150 rebate! To help promote sales of the ML440 IP DECT wireless handset on the NEC  SL1100 phone system, NEC has created the “SL1100/ML440 Starter Kit,” available now through September 30, 2012. This new Starter Kit provides a complete, in-building mobility solution that seamlessly integrates with...

Read More

As someone who is fairly new to marketing, I'm always open to learning about and applying creative marketing strategies. A few months ago I listened to a set of CDs of the book "Groundwell: Winning in a World transformed by Social Technologies" by Charlene Li and Josh Bernoff. The term "groundswell" refers to the power of social media and how online users can utilize it to influence everything from fashion to...

Read More

Accidents happen and sometimes your critical information is lost or inaccessible due to fire, flood, theft or simply a loss in power. Should this happen to you, have no fear, Teltek IT to the rescue! One of the services we offer is Data and Disaster Recovery, which is the process of salvaging information from damaged or corrupted storage devices such as internal or external hard disk drives, solid-state drives...

Read More

A Teltek customer located in Baltimore City was having an intermittent problem making outbound calls. When they dialed certain numbers, there was a delay and the call abruptly ended. Teltek contacted the customer's service provider, Comcast, and opened a trouble ticket. Comcast ran tests and found no abnormalites on their end with the modem or circuit. Mark Baugher, Teltek's Head IP Engineer, logged into the customer's Avaya...

Read More

Unified Communications (UC), is one of those hot buzzwords that gets tossed around, but what exactly is it and how can Teltek help you achieve it if that is a goal for your business? UC is best defined as the real-time integration of multiple communication solutions to optimize business processes and present a consistent, unified user interface and user experience across multiple devices and media types. A few examples...

Read More

      Once again, Avaya has earned certification from the J.D. Power and Associates Certified Technology Service & Support (CTSS) program for “An Outstanding Customer Service Experience”. This honor demonstrates Avaya's commitment to serving the communications needs of their customers and the certification is valid for one year. The purpose of the CTSS program is to recognize companies that offer exemplary customer service when providing technology support both remotely...

Read More

The Federal Communications Commission adopted a rule on February 15th that requires Interconnected VoIP service providers to report significant network outages. A reporting requirement was already in place, but it applied only to landlines and cell phones. This new development holds VoIP service providers to the same standard. A significant network outage is defined as an outage of at least 30 minutes duration that potentially affects...

Read More

Spyware is malicious software that is designed to perform certain functions when it reaches your computer. It does this without your permission and the chaos it unleashes includes pilfering sensitive information, barraging you with pop-up windows and possibly crashing your computer. It's called Spyware because it can be installed without the user's knowledge and quietly collects information. Detecting and removing spyware can be a real challenge. Since...

Read More