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Author: Teltek Blogger

With the help of Avaya IP Office, AmeriMerchant has excelled in their niche of financial services for small businesses. In this video, you’ll see how they utilize the features of IP office to connect their headquarters in New York City with their office in San Francisco. If the East Coast office is receiving too many inbound calls, those calls will overflow to the West Coast office. Customer...

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The start of a shiny new out-of-the-box year is a great time to re-evaluate and figure out how to make this year better than the last. Another helpful exercise is to view what's important to you from a fresh perspective. Sometimes a different viewpoint is all it takes to appreciate and best utilize what you have in your personal and work lives. Look back and then look forward....

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Last night, the Teltek team held its annual holiday party at Stables restaurant in Westminster, MD. Not only is Stables a great venue for a social gathering, but it is also a customer of Teltek's! Back in November, we installed a NEC DSX phone system for the Carroll County restaurant. In celebration of a great year, employees and their guests dined and socialized together.                       As part of...

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Scott and Scott is an intellectual property and technology law firm in Dallas-Fort Worth, TX. Increased traffic congestion in the metropolitan area resulted in some of their employees having to spend up to three hours commuting to the office every day. Firm management wanted to give their attorneys and office workers the option to work from home and their Technology Consultant suggested an upgrade to the latest...

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        Teltek was recently approved as a reseller of Chronicall, a product by Xima Software. Chronicall is a call history and reporting tool for the Avaya IP Office phone system. It offers features designed to overcome the limitations of traditional call history and reporting software. A single site license allows you to report on all of your agents, groups, trunks and extensions without having to configure your...

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Does anyone else have a “Holiday Hangover” today? Not necessarily from too much alcohol (but I wouldn’t judge you if it is from that) but that feeling that all the preparation for and buildup to the major holidays is over and now it’s just business as usual? I’m in a fog and can’t seem to wake up out of it. Have had a cup of coffee...

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For the past few years, Teltek employees have contributed to Neighbors in Need, a program sponsored by the Human Services Programs of Carroll County in an effort to improve the quality of life of at-risk and low-income local residents. We have a strong connection to Carroll County since our corporate office is headquartered there and are happy to help our neighbors have a more enjoyable...

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To help technology companies get to market quickly, Baltimore’s Emerging Technology Centers (ETC) is launching Accelerate Baltimore with $110,000 in seed funding from The Abell Foundation. Accelerate Baltimore will seek five companies that are creating pioneering technologies and then facilitate the process of entering the market with their product within three months of commencing the program. The program will require participating companies to remain in Baltimore for...

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NEC Corporation announced that it will participate in this year’s Consumer Electronics Show (CES) which will be held in Las Vegas, NV January 10-13, 2012. The CES is the world's largest consumer technology tradeshow and NEC plans to highlight the following products, among others: Android (TM) based 7-inch LCD terminal, Cloud Communicator "LT-B" Dual 7-inch LCD screen terminal, Cloud Communicator "LT-W" If you plan to attend the show,...

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Starting very early on December 24th, approximately 1,200 volunteers at Peterson Air Force Base will answer incoming calls from children dialing in to the 1-877-HI-NORAD Santa hotline wishing to track Father Christmas's progress. Since 1955,  NORAD has answered the toll free inquiries from tiny tots across the globe to let them know where on earth Santa is at that time. According to the NORAD Tracks Santa website, radar, satellites, Santa cams...

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