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Author: Teltek Blogger

Welcome to Girl on Wire’s 25th blog! I’m often asked how I got into the telecommunications industry. My answer? It’s been a long and windy road :) The photo here is actually me at the oh-so-young age of 16. I was on a family trip and we stopped by Universal Studios in California to take their tour. They had props set up from the movie “The...

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  Letter from Windstream's CEO: As you may have heard, PAETEC is now part of Windstream Communications. We are excited about this combination, and wanted to take a moment to briefly introduce Windstream to you. Windstream is an S&P 500 communications and technology company that provides high-speed data, voice, networking and cloud solutions to businesses throughout the United States. We welcome the opportunity to continue serving...

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  As we promised back in June in our Sneak Peak at Release 8 blog, we have more details on this exciting new development in the Avaya IP Office phone system. The software will become available on December 12, 2011 and boasts more features and easier installation. Avaya has announced that this new release “will enhance user productivity, simplifying deployment, configuration and management for customers with less than 20...

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In today's world, security risks are a concern when administering any phone system. NEC has offered some common key phrases from end users that may be an indication of a serious security problem:   "Our long distance carrier has informed us we made several international calls in a short period of time." "We noticed our lines going off hook when no one appeared to be on the phone." "Sometimes our...

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“[Debi], I wanted to take a moment to complement Christy Miller on her service.  She, and your tech team was able to make our move relatively painless. Christy dealt with Verizon directly saving me major stress and time.  Your tech group kept our downtime during our office move down to a couple of hours. Thank you again” Chuck L.Kirby Insurance AgencyNovember 2011 --...

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Now that Thanksgiving and Black Friday are behind us, I’m ready to start thinking about Christmas, the biggest holiday of the year. Preparing for this day requires planning, organization and meeting certain deadlines. Cards need to be written out and addressed so they can be mailed by a certain date…ideally, prior to Christmas Day! Gifts must be purchased and wrapped before they can be bestowed on...

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The Friday after Thanksgiving is typically referred to as Black Friday, or the day retailers can get back in the black with sales, but it is not a day of shopping for everyone. For my family, the day after Thanksgiving is for catching up with long-distance relatives. Some of my aunts, uncles and cousins have relocated to the far corners of the country and the holiday...

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One of the best services Teltek has to offer is our Maintenance Contract. Maintenance is considered by us to be the proactive servicing of your equipment in an effort to prevent problems that could arise and make sure the software is current so your system is operating at maximum efficiency. Maintenance agreements are available in terms of one to five years and payments are billed monthly...

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Avaya has received two Technology Services Industry Association (TSIA) Fall 2011 STAR Awards, recognizing outstanding client support in technology services, and exceptional leadership, innovation and commitment to delivering world-class service and support.  Excellence in Mission-Critical Software Support: For the second consecutive year, Avaya has been honored for leadership in delivering support in environments where system uptime is imperative.   Excellence in Hardware Remote Diagnostics: Avaya was recognized for...

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