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Author: Teltek Blogger

A:  Distinctive ring is an optional feature that can be requested from your service provider, like Caller ID or Call Waiting. This feature allows for multiple telephone numbers to exist on one line and distinguishes the separate numbers with noticeably different ring sequences. Fax machines are equipped with Distinctive Ring Detection, which allows them to recognize that a number coming in is a fax and...

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“As a newly formed commercial real estate firm, communication is fundamental to our success. When we moved offices and found that our contracted provider could not get our [AT&T Merlin Legend] phone system up and running, it was a dire situation that was remedied by Carrie and Dave. I cannot express how wonderful and relieving it was to speak to two genuinely nice human beings,...

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Answer:  The variance in speed is probably because FIOS does not offer dedicated bandwidth, instead it is variable similar to DSL or cable modems, it is a basic oversubscription model.  T1 circuits offer dedicated bandwidth so you are guaranteed the amount of bandwidth that you subscribe to. The cost to achieve dedicated speeds comparable to FIOS may not be feasible for most small businesses....

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 TSL Marketing, an outbound sales leads company focusing on technology, and one of Teltek's trusted customers, recently completed a move to a new office located in Columbia, MD. Teltek helped transition their Avaya IP Office system to the new office and afterwards, here is what they had to say: Chris & Mark, I wanted to send a quick thank you to you and your team for handling our Columbia move and ensuring...

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Everyone knows Google is the leader of internet marketing search engines, but entering the voice and broadband market? That’s right; as Google continues to dominate the technology market they are finding other ways to develop innovative applications that sync seamlessly with existing Google services and other software programs. You don’t need to be a genius to use a Google application, all you need is a...

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Some members of the Teltek staff attended a seminar provided by Rapid Run on the basics of connecting Audio/Video components. We thought this information may be useful to our blog readers so keep reading to learn more about various options for business or home components. Analog vs Digital Audio /Video Signals: Analog Video Signals: Good: Composite video = Single piece of Coax for all Video Better: S Video...

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Low Speakerphone Volume on 1400 Series Digital Telephones An issue has been identified in the field where some customers have reported insufficient speakerphone volume for the 1400 digital telephones. This is occasionally experienced when the telephone is used in a noisy environment. As an interim solution Avaya has provided two additional software releases, IP Office Administration 6.0(1803) and 6.1(504).   Temporary Resolution A new firmware load has...

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Teltek’s Project Manager, Christy Miller and VoIP Technician, Dave Fedorko receives positive praise after a recent telephone system installation in Baltimore.  AESU, a Hampden, Maryland based international educational travel service implemented a new Avaya IP Office Telephone System with a Dynamic PRI from XO Communications this month. Owner Beth Satran had a few nice words to share.  Christy and Dave have been GREAT! You really have...

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Check out the Avaya statics below,  and trust Teltek and Avaya to support your next telecommunications project in Maryland, DC, Virginia and Pennsylvania. Market Leader Avaya consistently is recognized as a global leader by industry and technology experts and has achieved worldwide leadership positions in the following: No. 1 in Worldwide Unified Communications and Telephony Systems No. 1 in Worldwide Contact Center  No. 1 in Worldwide Enterprise Messaging No. 1 in...

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Still trying to get over the economic hump?          Are you tired of being bombarded by telemarketers claiming to save you money by switching telephone service providers? Teltek, an independent consultant for multiple telephone and internet service companies, is offering free communication bill reviews and audits for Maryland and Washington DC Nonprofits. By identifying unnecessary charges and educating organizations about various new technologies, it is possible for...

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