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Author: Teltek Blogger

Plantronics headset model AWH 55 designed to support Avaya telephones has been discontinued and replaced by the Plantronics CS 55 Wireless Headset. This new model now also requires an Electronic Hook Switch (EHS) adaptor to eliminate the need of the HL10 handset lifter from earlier models.  Click here to see Plantronics Headsets Transition Guide which shows the adapters or other equipment that is necessary for...

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Congratulations to Doug Howard for winning the recent election to represent District 5 on the County Board of Commissioners in Carroll County, MD.  Doug has been a long standing friend and client of Teltek’s over the years; we are very excited for him and wish him well in his future ventures. His new position will displace him from his current role as the Director of Carroll...

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Avaya is delighted to announce the launch and availability of IP Office Release 6.1.  This version introduces additional telephones and telephone features, Small Community Network (SCN) Management enhancements, SIP and other core features, as well as many IP Office applications improvements. Product Overview Avaya IP Office Release 6.1 is the latest advancement in converged voice and data technology from Avaya. IP Office combines high-end voice and data applications,...

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[caption id="attachment_792" align="alignleft" width="300" caption="Carrie, Emily, Lindsey, Bob and Chris Feature Craft Beer and Teltek's Antique Phone Collection"][/caption] Just think – tech companies, regional executives, vino and of course lots of low pressure networking.  Come out and meet GBTC technology firms while enjoying wine, beer and food in a relaxed, casual atmosphere.  It's a great networking forum that is repeatedly praised as one of our best. ...

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Sheila Edwards, Office Manager & Executive Assistant Mid-Atlantic Carpenters' Training Centers comments about her experience with Teltek for their recent office move and purchase of a new Avaya IP Office Phone System in Upper Marlboro, MD: “I really enjoyed working with Dave and Mark.  They were extremely helpful and very good teachers.  They made what I had presumed to be a difficult task seems effortless.  Thanks...

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Teltek would like to extend a special thank you to Jim Fielder of Clifton Gunderson for inviting our company to attend the Baltimore Ravens All Community Team (ACT) Foundation’s 10th annual Auction Party at M&T Bank Stadium.  There were silent and live auctions for hot items such as autographed jersey’s, footballs, and other memorabilia, a recorded voicemail for your phone by one of the Baltimore...

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Plantronics M170™ End of Life Announcement: Plantronics will be discontinuing the M170 (45631-51). Going forward, please transition customers to the M175C (45632-61) which is currently available. Last order date for M170 will be January 15, 2011 or while supplies last.  Plantronics Voyager® 520 End of Life Announcement: Plantronics will be discontinuing the Voyager 520 mobile Bluetooth headset (75859-01). Last order date will be December 15, 2010...

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Officially, my title is Marketing Associate/Administrative Assistant, but at Teltek it is essential that every employee has a general working knowledge of all facets of the business. We make this possible by having new hires shadow technicians on service calls and projects. I had the opportunity to do so a few weeks ago. I met Dave Fedorko, our newest telecom technician, at the job site at...

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In August of 2010 the Avaya Partner ACS System was discontinued after more than 20 years of service. The secession plan defined by Avaya was to enable Euro Series 1 and Euro Series 2 phones (see below) to migrate to the new platform, the Avaya IP Office Partner Edition.  The third phone featured below the AT&T/Lucent/Avaya Partner MLS series of phones will not migrate. In addition...

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Unified Communications and Contact Center Leader Joins Alliance as Part of Initiative to Stem Software Piracy, Increase Customer Protection LOS GATOS, Calif. - The Alliance for Gray Market and Counterfeit Abatement (AGMA) today announced that it has officially added Avaya Inc., a global leader in enterprise communications systems, software and services, to its member roster. AGMA is a non-profit organization dedicated to addressing gray market, counterfeiting...

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