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Author: Teltek Blogger

An  introduction  to  the  language  of  telecom. Hello from Teltek’s newest employee! I’m excited to be part of such an innovative and customer service-oriented company.  To be honest though, I’m somewhat intimidated by the technology terms casually thrown about on a daily basis. Technology is vital, always evolving and difficult to keep up with. Stewart Brand, creator and publisher of The Whole Earth Catalog was quoted...

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With the new Avaya IP Office release 6 on its way, this will be a great time to consider migrating to the Avaya IP Office telephone system from your Avaya Partner ACS system. With the new Avaya IP Office release 6 offering an ETR card (a card that allows you to use Partner ACS equipment); you can re use your current Avaya Partner ACS telephones...

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The Avaya 3920 wireless telephone is a wireless solution designed specifically for small businesses, making it simple to respond to customer needs whenever and wherever they want. The Avaya 3920 wireless telephone is fully integrated with the PARTNER Advanced Communications System, making it a powerful option for users that can’t always be at their desk – increasing productivity and maximizing customer service. The Avaya 3920 wireless...

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Due to the recent success of NEC’s previous March Madness Promotion they have decided to bring it back for 2010 and Teltek is passing the savings along to you! Option 1: Purchase any DSX-40 or DSX-80 System Kit, or a DSX-160 equipped for a minimum of (8) lines and (16) stations, with any IntraMail or IntraMail Pro and (8) DSX Key Telephones and receive a $150.00 rebate...

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Intuit is awarding over $100,000 in grants! Your votes determine which 10 local businesses will win. This January and February, one business a month will win a small business grant worth $35,000. Each Grand Prize small business grant includes $25,000 worth of local radio advertising on the Westwood One network, $9,500 cash, plus $500 in Intuit products and services. Plus, four other monthly winners will win...

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After the roof collapse and subsequent fire that ravished the Sykesville Fire Department on the morning of February 11th, members of the Teltek team were on site within days to assess the damage and provide services and support. Teltek provided and installed all new voice and data cabling as well as a Bogen Paging System so that staff and volunteers could be reached during the...

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It may seem like a non-essential accessory, but the right headset will help support users with day to day functionality, making them more effective and efficient while at work, on the road, or at home.  An accessory so simple allows you to connect to other team members, provides hands-free communication, and enables clearer calls. If you are looking for a way to create a more productive...

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Music and Advertising On- Hold - a low cost way to promote your business and captivate an audience. Prolonged hold times can damage a relationship you have worked hard to build with  current and prospective customers, leaving them feeling unimportant or forgotten.   More than ever, businesses are tasked with having to handle more calls with less staff, so it is inevitable you will need to put...

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  On Tuesday, January 26th, I completed  a webinar with Avaya on the new IP Office Release 6.  I wanted to take the opportunity to inform consumers that  there are going to be some big changes, both on the software and hardware in this new release.  So what is new in the Avaya IP Office Release 6?  Some of the new features available in the Avaya...

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