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Author: Teltek Blogger

Music and Advertising On- Hold - a low cost way to promote your business and captivate an audience. Prolonged hold times can damage a relationship you have worked hard to build with  current and prospective customers, leaving them feeling unimportant or forgotten.   More than ever, businesses are tasked with having to handle more calls with less staff, so it is inevitable you will need to put...

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  On Tuesday, January 26th, I completed  a webinar with Avaya on the new IP Office Release 6.  I wanted to take the opportunity to inform consumers that  there are going to be some big changes, both on the software and hardware in this new release.  So what is new in the Avaya IP Office Release 6?  Some of the new features available in the Avaya...

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Tickets: 7pm at Baltimore Hebrew Congregation 7401 Park Heights Avenue Baltimore, MD 21208-5490 $40 General Admission/$50 at the Door $125 Patron (includes priority seating and dessert reception with “The Tuckerberrys” To Order Please Call 410-358-6856 or visit www.myerbergseniorcenter.org The Edward A. Myerberg Senior Center is one of Teltek’s many prominent clients in the Baltimore region. We would like to encourage our friends to support their spring event. Spend your evening on April...

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Avaya is strong and stable going into 2010; Key financial indicators remain strong, and management is actively engaged. Moody’s credit agency has noted that Avaya’s management team has made significant strides in improving operating margins, working capital turns and the supply chain since Avaya went private in 2007, and our private equity owners remain actively engaged in the business. Adding Nortel Enterprise Solutions (NES) increases our market...

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Check out the great deals that Avaya and Avaya Financial Services (AFS) are offering existing Avaya, Mitel, Intertel, and Nortel Customers as well as prospective new Avaya customers. Contact Teltek today to learn more. 1.866.9.Teltek or sales@myteltek.com.   Beat Mitel (Intertel) Discounts: 20% Discount Mitel (Intertel) customers have the opportunity to make sound investments with confidence when they invest in Avaya solutions. ·       20% off NPL on IP Office...

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Avaya Inc. is saving about 500 Nortel Networks’ Dallas-area jobs. Avaya last year bought Nortel’s enterprise division and picked up 6,000 workers as a result. Now it turns out the privately held equipment maker also is taking on hundreds sales, customer support, finance and other employees in Texas. The decision brings to 700 the number of people Avaya employs in Texas. Todd Abbott, senior vice president...

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Avaya has announced an IP Office Migration discount program for businesses that currently use an Avaya legacy system. If you currently have a Definity, Merlin, Merlin Legend, Merlin Magix, or a Partner phone system you are eligible for a 10% discount on eligible material codes if you migrate to the award winning Avaya IP Office. With the IP Office you can streamline your office and...

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Avaya's releases Top 5 Communications Trends for 2010 Avaya Canada Corp. late last week released what it says are the “top business communications trends for the year." A description from the company on each appear below: 1. Contact centres adopt social media: Customers will initiate more company interactions via social media tools such as Facebook and Twitter. In 2010, more businesses will embrace mining of the social...

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