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Avaya

If any year has given office managers reason to reevaluate their communications systems, it’s been 2020.   In the face of a global pandemic, organizations have been pushed toward remote work and updated communications as businesses necessities. Accordingly, if you’re an office manager, you’ve almost certainly been searching for remote-ready solutions to power your team – and, in doing so, you’ve likely come across Avaya IP Office.   It’s...

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choose avaya partner

Avaya phone solutions are great.   The brand is proven in a wide variety of contexts; Avaya is used by small businesses and Fortune 500 firms alike. It offers a broad range of products, from software communications platforms like IP Office to leading desktop phones. And Avaya offers powerful features, like support for up to 75 auto attendants and integrations with leading tools like Salesforce.   Basically, if you’re...

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You’ve determined (for a whole host of good reasons) that you want an Avaya phone system. Now, you’re looking for an Avaya partner in Maryland – and you’re beginning to realize that there are quite a few providers to choose from.   How will you choose? In other words: What makes an Avaya partner worth working with?   At Teltek, we’ve been providing Avaya solutions to Maryland businesses for...

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Whether you’re in a small office, have multiple locations around the globe, or are taking work remote (which is more important now than ever), communication is key.   Your office phone system should facilitate the communication you need – effectively and cost-efficiently. But it can be difficult to identify what will work in your context.   There are plenty of phone brands, which can add a bit of complexity...

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If you’re looking for a business phone system, you’ve almost certainly come across Avaya.   Avaya offers a wide breadth of phone solutions, including cloud services, unified communication platforms, and hardware (phones and more). They’re one of the giants in the phone industry, serving the majority of Fortune 500 firms, but they also have a comprehensive selection of great offerings for smaller businesses.   At Teltek, we provide and...

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5 New Year's Resolution for Small Businesses

As one year comes to a close and another begins, it’s the perfect time to think about New Year’s resolutions—and we don’t mean hitting the gym more often. Instead, take the last few days of the year to contemplate how your small business can grow and thrive in 2019 with help from Teltek and these awesome New Year’s resolutions.   # of the Best New Year’s Resolutions...

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How Avaya IP Office Meets Millennial Needs

Over the past five years, millennials have become massive consumers of goods and services. That means that every business is now tasked with adapting to their communication and marketing preferences. While it’s clear that most millennials prefer to shop online and are “killing” a number of industries (including cereal, diamonds and casual sit-down dining), one thing might surprise you—their preferred method of communicating with companies...

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Small Business Avaya IP Office

Does your business need a better way to take care of your telecommunications and improve your customer service at the same time? Avaya IP Office is a winning solution for thousands of businesses throughout the country. Thanks to unique and intuitive features, as well as a very affordable cost, Avaya IP Office is the best way to take your business to the next level.   VoIP 101 Voice...

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Avaya Call Reporting

With so many calls going in and out of your business every day, it’s important to monitor them and understand the outcome of every call. Avaya IP Office has a unique feature, Avaya Call Reporting, that makes it easier than ever to manage your telecommunication system and business. From in-depth, customizable reports to agent dashboards, Avaya Call Reporting makes Avaya IP Office a better fit...

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Avaya IP Office Can Accelerate Your Cloud Communications Journey

Cloud communications are a priority for many businesses, but with so many other things going on it can be hard to find time to devote to researching and implementing cloud technologies. By 2020, almost 80% of small and midsize businesses will be cloud-adapted. Are you worried that you won’t be one of them? Avaya IP Office can make it easier to bring your business up...

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