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Vendor News

How Technology Mergers Affect Your Business

Recently, two technology companies, Windstream (WIN) and Earthlink (ELNK) merged. This merger presents a series of potential advantages to the customers involved. The combination of these two companies benefits clients in that they receive the perks of Windstream’s scale in the Enterprise segment and Earthlink’s “successful launch of SD-WAN” (Street Insider). Since these two companies purportedly complement one another in terms of values, networks, operating...

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Your desk phone is only good for making and receiving phone calls and the occasional inter office page, right?  But what if you could get more features?  Features that you've become accustomed to with your computing devices?  Well look no further.  Now offering a desk phone with a tablet like experience, they're reinventing desktop telephones with NEC UT880.   With the UT880 you'll get features like: "A...

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Avaya acquires Esna, "a provider of real-time collaboration and communications software, to accelerate the adoption of communications-enabled applications for both enterprises and midmarket companies." With this acquisition Avaya "will: enable the simple integration of multi-vendor communications -- regardless of platform -- into cloud-based applications offer an embedded, browser-based client will provide end users with one-click access to unified communications without leaving the applications or devices they...

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Skype, a popular communications tool and part of the Microsoft family, now comes in two flavors:  the consumer version we’ve come to know and love and Skype for Business, a feature rich alternative for those needing more out of the communications service. Skype in either variety offers the ability to communicate via text, voice and video over WiFi or a cellular data plan, with virtually...

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Their past security woes with Internet Explorer have had many running, not walking to competitive products like Firefox, Chrome and Safari. Microsoft Edge browser aims to improve security and inspire confidence in Microsoft from users.   In a recent blog post, Crispin Cowan, Senior Program Manager, Microsoft Edge, talked about how his team is building a better browser. In summary, he asserts that security is most often compromised...

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Does your contact center management software allow you to manage both inbound and outbound campaigns? How about dynamically and proactively depending on call volume?  Check out this video to learn how to stop throwing away money and reallocate resources on the fly so you can achieve the highest possible connections at the lowest possible cost with Avaya Aura Contact Center and Proactive Outreach Manager.     Teltek is a Certified Avaya Business...

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If the upcoming release of Microsoft 10 wasn't enough to get you back on the Microsoft excitement train, then perhaps this will. Microsoft will be releasing HoloLense in conjunction with Windows 10 later this year. I've heard it compared to merging the concept of Google Glass (wearable computer/ virtual display) and the Oculus Rift (headset used by gamers, that's limited to virtual reality only.) HaloLense...

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NEC UNIVERGE 3C is helping New York-based ICC Chemical Corp improve business continuity and reduce cost.  Check out this video case study to learn why they chose NEC and why they elected to go virtual with a software-based platform for voice communications within their enterprise.  To learn more about NEC's 3C platform click here or give us a call discuss your telecom challenges and how a...

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 Photo Credit:  The Washington Post And the Oscar goes to . . .  wait, this isn't Hollywood.  However, our partner Zultys, a leading provider of innovative unified communications solutions, has been racking up awards this year.   While there was no red carpet fashion, papparazzi or emotional awards speeches (reference Sally Field's emotional "you like me!" Best Actress acceptance speech for Places in the Heart in 1984 ), this is very exciting...

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  Microsoft will let their customers get their first official glimpse of the new Windows 10 today at their Consumer Preview event. They are likely to follow suit with their last product launch and make the Consumer Preview free to download on a time limited basis.   There's been much speculation about how the new OS will be priced past the preview.   Its assumed that Microsoft will follow in...

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