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VoIP

Looking for a new phone system – or looking to switch from an old one? Then you’ve probably considered Avaya.   There’s good reason to. As an Avaya partner, we’ve written about the benefits of Avaya phone solutions before: They’re proven, robust, and reliable. But they aren’t necessarily right for everyone.   Today, let’s take a look at a viable Avaya alternative that can be a great fit for...

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If any year has given office managers reason to reevaluate their communications systems, it’s been 2020.   In the face of a global pandemic, organizations have been pushed toward remote work and updated communications as businesses necessities. Accordingly, if you’re an office manager, you’ve almost certainly been searching for remote-ready solutions to power your team – and, in doing so, you’ve likely come across Avaya IP Office.   It’s...

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As the COVID-19 crisis continues to evolve, the calls have been pouring in from Teltek clients requesting telecommuting options for their staff. Fortunately, cloud-based Voice Over Internet Protocol (VOIP) technology makes remote work super easy, and also offers a variety of options. Nebulosity offers features well beyond standard call forwarding, twinning and voicemail to email; with a properly configured system, you can seamlessly integrate your...

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Whether you’re in a small office, have multiple locations around the globe, or are taking work remote (which is more important now than ever), communication is key.   Your office phone system should facilitate the communication you need – effectively and cost-efficiently. But it can be difficult to identify what will work in your context.   There are plenty of phone brands, which can add a bit of complexity...

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google voice hipaa

Yes, Google Voice can be HIPAA compliant if it’s used under a HIPAA secure G Suite account according to HIPAA guidelines.   However, Google Voice does not offer business phone system features needed by most medical offices. That's where Teltek can help.   There is some nuance to this. Let’s unpack it with questions like:   Why is HIPAA compliance possible? How can I make Google Voice HIPAA secured? What...

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Common VOIP Security Issues

When VoIP phone systems were first introduced years ago, there were few security concerns about using the new technology. However, like any new technology, with popularity comes security issues and more people looking to exploit the tech for personal gain. If you currently use VoIP or are exploring implementing this technology at your business, here’s what you should know about the most common VoIP security...

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Cloud PBX Services Teltek

Are you still searching for the right telephone and voice solution for your business? Teltek’s Nebulosity Voice Cloud PBX services are an affordable, versatile and scalable way to give your employees and customers the best experience possible backed up by excellent customer service.   Cloud Is the Future and the Present It’s easy to think that cloud services are still the new kid on the block, but cloud...

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The Basics Of Expense Management

If you’re like many small business owners, the thought of managing your technology expenses is headache-inducing. However, expense management is growing in importance as businesses waste thousands every year on technology and telecommunications. One study found that almost 80% of telephone and internet bills have errors. Those errors add up to millions of dollars lost by businesses of every size. Expense management services from Teltek...

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Flexible PBX Solutions from Teltek

Are you searching for an affordable and versatile solution for your business’s phone system? Private Branch Exchange networks are a flexible way to make internal and external calls from a single phone, using your preferred method of making phone calls. Teltek offers a variety of phone systems designed to meet the needs of any business.   PBX Solutions: The Basics Private Branch Exchange (PBX) networks can be used...

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The Most Common VoIP Security Threats

Business owners are finally starting to understand the importance of investing in computer, network and VoIP security, but many are still hesitant to invest in measures to protect all three until something bad happens. A 2017 study found that the average cyber-attack on small businesses with fewer than 99 employees cost a whopping $36,000. With costs that high, you can’t afford to not invest in...

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