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Teltek Blog

Several executive and administrative members of Team Teltek recently achieved CompTIA A+ Certification! These dedicated Teltekians trained for 80+ hours over an 11 week period and had to pass two different exams to receive the certification. A+ Certification is granted when an individual gains proficiency in the essential skills and knowledge needed to install, upgrade, repair, configure, troubleshoot, optimize and perform preventative maintenance of basic personal computer hardware and operating...

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One of Teltek's customers was getting a "Waiting for Line" error when their employees tried to make outbound calls. Since this is typically an indication of a service provider problem and this customer has a maintenance agreement with us, Teltek promptly reported the issue to their phone and internet service provider, XO Communications. Maintenance customers receive liason support as part of the plan. For information on how to report...

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iTwin has introduced a device by the same name that allows users to share data over the internet without a dedicated web storage service or remote access software. It's called the iTwin because this handy tool consists of a pair of two USB keys that plug into each other and then can be separated for file sharing. This award-winning $99.00 gadget can connect any two online computers anywhere in the...

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Baltimore is full of unusual opportunities to get out and have a good time. A few weeks ago I joined a skeeball league organized by Baltimore Barskee and it's been a blast! For those of you not familiar with skeeball, it's an arcade game invented in 1909 that's similar to bowling. The player rolls a small, heavy ball up a short, inclined lane with the intention of getting the ball...

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Teltek's new IT Service offerings are part of the package we like to call Total Care Assurance. We thought it would be helpful to define what it means to Teltek so there's no ambiguity about it. Total Care Assurance is one-stop technology support for the systems your office relies upon to stay in contact with co-workers, clients and your strategic partners. It's a multi-system approach that includes...

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  QR Codes, those mysterious little blocks that remind me of a crossword puzzle background, are showing up everywhere lately. What are they doing here and what do they want? The Quick Response code was designed by Denso Wave in 1994 to track vehicles for Toyota during the manufacturing process. It's actually an evolution of the bar code. Also known as a two-dimensional (2D) code, these black and...

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