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Teltek Blog

"Thanks Christy.  I would like to schedule a visit by one of your technicians …I realize this is not a system that you currently work with; however, the great service you have given already to a non-client with a different phone system leads me to believe your team will do their best for me. In this day and age, customer service seems to have disappeared...

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Recently I have become involved with BARCS (Baltimore Animal Rescue and Care Shelter). As the owner of two shelter dogs, this is an organization that is very close to my heart. Many of team Teltek’s employees have opened their hearts and homes to dogs and cats who were homeless. BARCS is an animal shelter in Baltimore City that has a great program which allows some...

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Trans National Communications International Inc., a privately held reseller and VoIP carrier based in Boston, filed Sunday for protection under Chapter 11 of the U.S. bankruptcy code. The news spread quickly through the agent community, raising concerns the carrier might cancel agent contracts and discontinue evergreen commission payments.   A company spokesperson responded to Channel Partners’ inquiries on the implications for channel partners, saying that the company...

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The industry’s first software solution to support audio device control for Skype on Mac Santa Cruz, CA, October 13, 2011 – Plantronics (NYSE: PLT), a leader in audio communications, today announced that it supports call management for Skype® on a Mac®. This gives Skype users the ability to easily control calls when using their wireless Plantronics® headsets. Adjusting the call volume, muting or answering a call...

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Just recently, I had the opportunity to go to lunch with Ann Lansinger and hear more about her experience as Executive Director of the Emerging Technology Centers (ETC) in Baltimore, MD. The purpose of our meeting was an interview, but it turned out to be more of a delightful conversation. Regrettably, Ann will be retiring from her position with the ETC in 2012. Some highlights...

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The next iteration of NEC DSX System Software has just entered “Beta” status in development. Version 3.40.11 is now available for testing via the NEC Dealer Forum or System Administrator tool. If you do not have access to this, here is a brief overview of the new features: - Wakeup Call - this feature provides Wakeup Call capability for Motels and Bed & Breakfast establishments. Wakeup Calls...

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