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Teltek Blog

Last weekend, Teltek participated in Westminster’s Fall Fest. We had a vendor space at the annual event for Saturday and Sunday and our sole objective was to distribute Teltek balloons to the kids. As you may or may not know, Teltek has two offices; one in Baltimore, MD and another in Westminster, MD, so we like to connect to our Carroll County community when we...

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Teltek receives a positive review for Avaya IP Office phone system support provided to The Episcopal Diocese Of Maryland.   Fran B. of the Episcopal Diocese states: “Mark has already galloped in on his white charger and repaired the problem…. Thank y’all for responding promptly and effectively, again to the damsel in distress! Happy day, Carrie”   As you can see here at Teltek we take great pride in the level...

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While I was driving into work this morning, I heard an interesting story from the disc-jockey (DJ) on the radio. He said that there was a study conducted recently that found a person is more likely to become impatient, angry or irritable if they are placed on hold on the telephone for over six minutes. Your anger mostly likely comes from the fact that you...

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Datto, one of the leading data back up and recovery companies in the industry today recently responded publicly to a mass email that was sent out by rival competitor Axcient. As a value added reseller of these products I too received this email message last Tuesday (9-27-11). To make a long story short the title of the email "Important Announcement from Datto CEO" followed by the...

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Recently, those of us who subscribe to Netflix - a video rental (and previously video streaming) service - received a letter:   "I messed up. I owe you an explanation. It is clear from the feedback over the past two months that many members felt we lacked respect and humility in the way we announced the separation of DVD and streaming and the price changes. That was certainly...

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Teltek attended the 33rd Annual Westminster Fallfest, a celebration that draws over 40,000 people to historic downtown Westminster for Carroll County's largest community charity event.   From their website: "Families enjoy our festival midway and rides, while others come for the great food, unique shopping, and heart-stopping entertainment. Our event begins with a parade, followed by four days of non-stop fun.   Fallfest is more than a festival midway...

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