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Teltek Blog

During the height of tax season, One of Teltek's clients Baltimore CASH Campaign utilizes the resources of a remote call center in Oklahoma to assist more individuals then their permanent staff can support.  The winter of 2011 left  Tulsa, OK buried in snow and without power and telephone lines for several days, which in turn caused callers to receive numerous error messages.  Teltek was contacted to address the issue and...

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Avaya users are encouraged to attend the International Avaya Users Group (IAUG) for its first annual global conference, 22-26 May in Las Vegas. The IAUG conference is the main event for Avaya users to stay current on their Avaya skills and to learn from the experiences of their peers. With more than 200 educational breakout sessions and 100 exhibitors, attendees will take home invaluable information, resources and contacts....

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Delivering on Avaya's roadmap commitment to support Nortel Enterprise Solutions (NES) customers and partners, IP Office Release 7.0 became available on 23 March. This release delivers up to 60% investment protection for existing Business Communications Manager (BCM) and Norstar customers – no other vendor can say or do that! Simplified management streamlines installation for more basic users, and a new range of sleek phones and...

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   Do you have office phones that looks similiar to these? [gallery link="file" columns="2"] The release of Avaya IP Office R7.o  today has enabled Nortel BCM and Norstar customers to save 40% to 60%!  Upgrade your BCM and Norstar customers to IP Office and preserve up to 60 percent of their original investment by migrating the most popular Nortel phone sets.  It’s a powerful competitive advantage! Support for T7000 and...

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Avaya is announcing the End of Sale of the 3810 Wireless Phone and select 3810 accessory material codes effective 2 May 2011. Replacement codes for these offerings – the 3720 and 3725 DECT R4 wireless handsets on the IP Office platform – were introduced in August 2009. The new wireless solution provides improved capability and price points for smaller businesses that need on-site mobility.   Read the...

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