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Teltek Blog

Avaya is announcing the End of Sale of the 3810 Wireless Phone and select 3810 accessory material codes effective 2 May 2011. Replacement codes for these offerings – the 3720 and 3725 DECT R4 wireless handsets on the IP Office platform – were introduced in August 2009. The new wireless solution provides improved capability and price points for smaller businesses that need on-site mobility.   Read the...

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A:  Distinctive ring is an optional feature that can be requested from your service provider, like Caller ID or Call Waiting. This feature allows for multiple telephone numbers to exist on one line and distinguishes the separate numbers with noticeably different ring sequences. Fax machines are equipped with Distinctive Ring Detection, which allows them to recognize that a number coming in is a fax and...

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“As a newly formed commercial real estate firm, communication is fundamental to our success. When we moved offices and found that our contracted provider could not get our [AT&T Merlin Legend] phone system up and running, it was a dire situation that was remedied by Carrie and Dave. I cannot express how wonderful and relieving it was to speak to two genuinely nice human beings,...

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Answer:  The variance in speed is probably because FIOS does not offer dedicated bandwidth, instead it is variable similar to DSL or cable modems, it is a basic oversubscription model.  T1 circuits offer dedicated bandwidth so you are guaranteed the amount of bandwidth that you subscribe to. The cost to achieve dedicated speeds comparable to FIOS may not be feasible for most small businesses....

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 TSL Marketing, an outbound sales leads company focusing on technology, and one of Teltek's trusted customers, recently completed a move to a new office located in Columbia, MD. Teltek helped transition their Avaya IP Office system to the new office and afterwards, here is what they had to say: Chris & Mark, I wanted to send a quick thank you to you and your team for handling our Columbia move and ensuring...

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