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Teltek Blog

An existing customer of Teltek’s emailed our service department asking the following question and I thought our blog readers would enjoy learning about this topic. Question: “Your team installed the Avaya [IP Office] phone system in our MD office. We have an employee located in Canada and would like him to have an Avaya phone that would integrate to our MD system. If we send him...

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Check out the news release we received from one of our contacts at Paetec. FOR IMMEDIATE RELEASE Innovative New Managed Security Service Delivers Unmatched Protection and Exceptional ROI by Eliminating Many of the Costs and Hassles Associated with Premise-Based Network Security FAIRPORT, N.Y. – March 22, 2010 – PAETEC Holding Corp. (NASDAQ GS: PAET), a national leader in competitive telecommunications, today announced the general availability of its new managed network Intrusion Detection...

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Teltek recently received an email from Trisys, Inc. announcing the introduction of their new accounting solution, Tapit Nova.    We wanted to pass along this valuable information to our blog readers: “We are very excited to announce the release of Tapit Nova call accounting solution.  Nova is not an upgrade - it is a brand NEW product, with many features that our mutual clients have asked for. ...

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Below is an email that I received from one of our customers after they recently upgraded their phone system to a new Avaya Partner ACS. The customer, Carey asked an interesting question about selling used telecom equipment. This is something that we often are asked and I thought our blog readers might be interested in learning our response. “Good Afternoon Chris, if we were to sell...

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"Chris, I just wanted you to know what a great employee Mark Baugher is. He always performs maintenance and updates to the system in a timely manner. He provides patient in dept explanation to all questions I request. Too many times in this industry do we only remind our business partners of all the wrong they do. I just wanted you to know he consistently...

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